Sam Azizi

Experience

• 

  Shatel

  Nov 2010 - Feb 2018

  Customer Technical Support

  - Enterprise Scale Internet Service Provider.- Provided technical support to employees, end users.- Install, configure, & maintaining Operating Systems & Internet devices.- support services in the best possible way with continuous follow-up to customer satisfaction

• 

  Dourbord Fars

  Jan 2018 - Mar 2021

  Network Specialist

  • Enterprise scale network support through state and country• Designing and installing network infrastructure, including on-premises systems and cloud networking solutions• Evaluating user requirements and designing system architecture and parameters• Performing disaster recovery processes and data backups to protect data and systems from attacks or loss• Coordinating computer and telecommunication network access and use• Maximizing network performance by monitoring activity, troubleshooting, scheduling upgrades, and collaborating with network architects• Replacing faulty systems and hardware and implementing new hardware solutions• Collaborating with project management teams and other engineers regularly• Attending workshops and on-the-job technical training sessions Show less

• 

  Lindahl Aluminum Ltd.

  May 2021 - Aug 2023

  IT Support Technician

  • Installs, modifies, and makes minor repairs to computer hardware and software systems.• Maximizes computer systems capabilities by studying technical applications and making recommendations.• Installs software and necessary applications for workflow.• Documents hardware and software updates.

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  Kaseya

  Jun 2023 - now

  • Premium support engineer L2

    Jan 2024 - now

  • Technical Support Engineer

    Jun 2023 - Feb 2024