Deep Enrich
Alcides Teixeira
Support Analyst
2000 followers
São Paulo, Brazil
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About me
IT | Telecommunications Senior Executive
Education
Faculdade IESA (UNIESP/IESA)
1992 - 1995Bachelor’s Degree Information Technology
Fundação Getulio Vargas
2016 - 2018Master of Business Administration (M.B.A.) Marketing
Experience
Banco Unión S.A.
Aug 1992 - Aug 1995Support Analyst
Kimberly-Clark
Sept 1995 - Oct 1997IT Supervisor
Nextel Brasil
Nov 1997 - Jul 1998Infrastructure Services Coordinator
EY
Aug 1998 - Sept 1999Team Lead (Senior Consultant)
Accenture
Oct 1999 - Dec 2015Brazil Service Delivery Lead (Operations Lead Director)
Aug 2013 - Dec 2015Latin America Program Lead (Senior Manager)
Sept 2008 - Aug 2013Project Lead (Manager)
Oct 1999 - Aug 2008
Nextel Telecomunicações
Jun 2016 - Sept 2016External Consultant
Ericsson
Oct 2016 - Jul 2022Head of Agile BO&T & Head of Customer Solution
Aug 2020 - Jul 2022Head of PMO - Digital Services
Jan 2018 - Jul 2020CSI Program Director
Oct 2016 - Dec 2017
IBM
Aug 2022 - nowAssociated Partner
Licenses & Certifications
SAFe Lean Portfolio Manager
Scaled Agile IncJul 2020- View certificate
Leading Digital Transformation Workshop Badge 2020
Ericsson Digital LeadersDec 2019
Certified SAFe® 4 Scrum Master
Scaled Agile IncNov 2019- View certificate
IBM Generative AI Sales
IBMApr 2024 - View certificate
Watsonx Assistant Technical Sales Intermediate
IBMJun 2024 - View certificate
Watsonx Assistant Sales Intermediate
IBMJun 2024 - View certificate
Telecommunications Insights and Solutions (Gold)
IBMJun 2025 - View certificate
IBM Complex Program Manager
IBMApr 2024
Languages
- enEnglish
- spSpanish
- poPortuguese
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