Mariam Mustapha, CCSP

Mariam Mustapha, CCSP

Printing press

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location of Mariam Mustapha, CCSPLagos Mainland, Lagos State, Nigeria

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  • Timeline

  • About me

    Manager @ Citiconnect Travels and Logistics Limited | CCSP, Virtual Assistant

  • Education

    • Babcock University, Ilishan-Remo, Nigeria

      2024 - 2026
      Master of Business Administration - MBA Air and Travel management

      MBA in view

    • Central University College

      2011 - 2015
      Bachelor of Arts (B.A.) English Language and Literature, General
  • Experience

    • Dot Per Inch

      Jul 2014 - Sept 2014
      Printing press

      • Helped in printing processes: trimming the pages and binding them into hardback or paperback books, journals or brochures.• Coupled print souvenirs: carrier bags, note parts and flyers.

    • VOICE OF NIGERIA, BROADCASTING HOUSE IKOYI, LAGOS, NIGERIA

      Feb 2016 - Apr 2016
      Freelance Journalist

      • reading press releases.• researching articles.• interviewing sources.• writing, editing and submitting copy.• attending events.• proofreading.• verifying statements and facts.

    • National Youth Service Corps

      Apr 2016 - Apr 2017
      Youth Corper

      • Managed inquiries from customers, media and the public in general• Helped in establishing and maintaining effective relationship with journalists.• Oversaw the preparation of monthly, quarterly and yearly reports of the organization.• Supported in conducting excursions for schools who are interested in vising the airport.

    • BRIGHTLIGHT MEDIA

      May 2017 - Feb 2023
      Production Manager

      • Found quick solutions to enable the smooth running of production, plan schedules and staffing accordingly. I was also responsible for escalating risks and concerns of broadcast to the Producer.• Prepared guests for our upcoming Television programs and planned the program itinerary in an effective and organized way.

    • Yalla.ng

      May 2021 - Jun 2022
      Customer Service Representative/ Administarive Officer

      • Oversaw customer complaints, provided appropriate solutions and alternatives within the time limits; follow up to ensure resolution.• Responsible for day-to-day task management in within an organization. • Received and processed communication channels, including email, phone, and physical mail.• Ensured functionality of necessary office equipment, and requisitioning new equipment and supplies as needed.• Offered assistance in organizing events, including ordering materials and requisitioning meeting spaces.• Conferred with accounting department to help make payments, process incoming invoices, and verify receipts. Show less

    • PetiteBowls

      Dec 2021 - now
      Chef

      • Delegate tasks to kitchen staff• Ensure appealing plate presentation• Supervise Cooks and assist as needed• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)• Monitor food stock and place orders• Check freshness of food and discard out-of-date items• Experiment with recipes and suggest new ingredients• Ensure compliance with all health and safety regulations within the kitchen area.• Cook food in a timely manner

    • CitiConnect Travels

      Oct 2022 - Aug 2023
      • Travel Consultant

        Jul 2023 - Aug 2023
      • Executive Officer

        Oct 2022 - Jul 2023
    • Citiconnect Travels and Logistics Limited

      Aug 2023 - now
      Manager

      - Coordination of the organization’s growth- Supervision of all flight reservation- Issuance of flight tickets using Sabre Global Distribution Systems - Leading all projects by example- Motivation of team

  • Licenses & Certifications

    • Reservations/Sales/Ticketing/Greeter

      Amadeus
      Apr 2024
    • Virtual Assistant

      Alx_africa
      Jul 2022
      View certificate certificate
    • Certified Customer Service Professional (CCSP)

      West Africa Association of Customer Service Professionals [WAACSP]
      Jun 2020
    • Reservations/Sales/Ticketing/Greeter

      Amadeus
      Apr 2024