Jacob Arenberg

Experience

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  Santa Clara Swim Club

  May 2017 - Aug 2017

  Safety Coordinator

  Monitor both competition and recreational pools to uphold safety standards for groups ranging from toddlers to Olympians. Present safety standards and expectations to groups of up to 100 people; organize supplies as well as set up and take down appropriate equipment for special events.

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  Pi Kappa Alpha - Beta Upsilon Chapter

  Jan 2018 - Apr 2018

  Athletic Development Coordinator

  Designing, scheduling, and executing a tri-weekly workout system created to produce quantifiable results on a three month timeline. Led a team of three cabinet members with weekly meetings in order to incorporate multiple perspectives and opinions into the project, made the final decisions on the specific training plans.

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  Flagstaff House Restaurant

  Feb 2018 - Dec 2018

  Server/Lead Assistant

  Perform a variety of tasks to ensure the efficient running of the restaurant as well as guarantee customer satisfaction. Maintain communications and deliver information updates between the front and back of house departments, respond to customer requests, and delegate tasks to colleagues.

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  Medigate

  Jun 2019 - Aug 2019

  Partner Management Intern

  ● Created, built, and administrated channel sales website through IMPartner PRM software featuring deal registration, live-feed deal dashboard, and sales collateral that has already facilitated millions of dollars in ongoing and completed sales of healthcare device security platform. Designed the sitemap and organized the thematic and content layout of each page and the hyperlinks between them. Ensured API synchronized with live Salesforce environment to keep channel sales partners and Medigate executives updated on deals in progress. Wrote a training manual and tutorial to teach new users how to register and interface with the site.● Negotiated and worked with third-party vendors such as IMPartner, PathFactory, Salesforce, and various web vendors on behalf of the company. Narrowed down and selected candidates for a new web design firm to revamp the corporate website. ● Proofread press releases, actively participated in weekly marketing meetings to increase marketing effectiveness through traditional and social media channels. Worked closely with multiple VPs to stay up to date with the latest channel sales and marketing events and relate pertinent project information to them when applicable Show less

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  Epic

  Apr 2021 - May 2022

  Technical Solutions Engineer

  Primary Epic representative responsible for assisting seven customer organizations (3 regional hospital systems, 3 national health insurance providers, one shared SaaS instance) with the management, maintenance, and improvement of their Epic reporting suite. This includes working directly with customers to deploy proprietary internal tools as well as develop content for reporting on both relational and branching-tree databases. Contribute to internal initiatives such as the ongoing development of Epic’s predictive analytics models, creating recommendations for new Epic-released content based on real customer needs, and error logging/resolution. Show less

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  Claroty

  May 2022 - now

  Business Operations Manager

  - Lead multiple cross-functional, large-scale projects to successful outcomes, coordinating and managing different teams and interests to accomplish the project objectives on time and on budget. Two major examples include the scoping, development, rollout, and ongoing engagement initiatives of a new intranet/portal tool, and the planning, coordination, and execution of a company-wide initiative to consolidate internal resources from scattered, siloed repositories into an organized and centralized knowledge base.- Liaise with various leadership personnel to consult on and contribute to individual tactical initiatives in departments such as revenue operations, customer success, go-to-market, and channel alliances.- Promote interconnectedness and visibility between the solutions engineering, hardware procurement, and sales teams by leading the implementation of live-time data visualization tools. - At need, developed scripts in Python and SQL to address business problems and projects, as well as worked with HTML and CSS where required. Show less