
Sophia Williams
Receptionist

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About me
Evening Event Host / Management at Trevenna
Education

Chatham House Grammar School
2005 - 2007A Level Media Studies B
Chatham House Grammar School
2005 - 2007A Level Travel and Tourism BC
Charles Dickens Secondary School
2003 - 2005GCSEs English Language and Literature, Double Science, Maths, Statistics, Graphics, Leisure & Tourism A-C
University of Plymouth
2007 - 2011Bachelor of Science - BS Tourism Management FirstAs part of my degree I worked within the hospitality industry for one year in America. I worked at The Inn at Thorn Hill in Jackson, New Hampshire and gained a wealth of experience within different departments.
Experience

Gidleigh Park
Jun 2011 - Nov 2012ReceptionistMy responsibilities included organising events, performing multiple tasks both quickly and effectively, producing and analysing reports, communicating necessary information to appropriate departments, welcoming guests, directing calls, ensuring all reservation details were accurately recorded and answering emails and telephone calls in a professional, personal and polite manner. In addition to my role as receptionist, I successfully managed the First Aid and shop departments.

University of Plymouth
Nov 2012 - Sept 2017Administrative AssistantWhile working at Plymouth University I updated and edited the Plymouth Business School and Plymouth Graduate School of Management News and Events webpages, supported designated managers, schools, faculties and research centres, organised meetings, took minutes and distributed them after meetings, input data into relevant systems, responded to emails, answered telephone calls, coordinated and advertised events, processed travel, accommodation and conference arrangements for senior members of staff, ordered stationary supplies for the office and completed Human Resources administration. “Sophia was extremely helpful in taking charge of administrative matters and the whole process was painless and simple. She was organised, thorough and dealt with matters with excellent efficiency.” Professor Duncan Lewis, BA (HONS); PhD (Cardiff); PGCE (FE); FCIPD; FRSA Professor of Management, Plymouth University Show less

Bailey Partnership
Oct 2017 - Jul 2018Administration AssistantMy responsibilities included arranging meetings, organising travel and accommodation for events, meetings and conferences, speaking with clients, directing telephone calls and taking messages, accountancy responsibilities (sales ledger), typing and sending invoices, ensuring accurate details were maintained for clients and suppliers, providing administrative support to all staff, word processing, typing and amending letters before they were sent, e-mailing, daily correspondence, scanning documents, maintaining manual and electronic records and monthly fire warden checks. Show less

Cornwall Council
Sept 2018 - Oct 2021Business Support AssistantI worked within the Children and Family Services department at Cornwall Council supporting the family and social workers with administrative duties. This included creating documents for court hearings, arranging contact sessions for families and dealing with last minute requests such as accommodation bookings to get children to school. I worked within an office environment answering emails, taking phone calls and managing paperwork.

Trevenna
-Evening Event Host / Management
Licenses & Certifications

First Aid
St John Ambulance
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