Ankit Parikh

Experience

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  Jet Support Services, Inc

  Jan 2003 - Jan 2007

  Sr. Network Admin
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  2020 Company, LLC

  Sept 2007 - Dec 2008

  Enterprise IT Support
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  InnerWorkings

  Jan 2008 - Jan 2009

  Integration Engineer
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  Cyber Development Group International

  Jan 2009 - Jan 2010

  Contractor
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  Vizioncore

  Feb 2009 - Mar 2009

  Product Support Engineer
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  Newser, LLC

  Mar 2009 - Nov 2009

  Systems Administrator
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  Milvets

  Jan 2010 - Jan 2010

  Virtualiztaion Specialist
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  YJT Solutions

  Feb 2011 - Apr 2012

  Systems Engineer
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  Apps Associates

  Apr 2012 - Nov 2013

  SENIOR CONSULTANT

  Supported North America sales engagements with focus on managed and professional services for as many as 15 clients. Project managed customer infrastructure, application, and migration projects, working with internal SME’s and clients to develop budgets, allocate resources, and track timelines. Managed internal teams to gather requirements, plan projects, and drive execution in alignment with customer objectives. Led a global support team including DBA’s and infrastructure administrators. Wrote statements of work and requests for proposals. Created standards for documentation, client onboarding, reports, and dashboards. Maintained ongoing client contact as a high-level account executive with technical expertise.—Trained and mentored 50 offshore resources while addressing issues in employee morale, communication, and retention.—Developed and implemented complex staffing strategies to optimize offshore capacity and capabilities. —Improved communication and reduced service errors; created templates and led meetings at the change of every shift.—Increased output and quality by building a service desk with clearly defined expectations and hiring the right team.—Stabilized operations through repeatable solutions. Show less

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  Interactive Data

  Dec 2013 - Jan 2015

  PERFORMANCE ENGINEER

  Internal project manager leading a team of 8 engineers to create and implement a monitoring platform over trading platforms for financial firms. Led collaboration through an architecture team of vendors and internal engineers to identify solutions for a multi-tenant tool. Worked with internal and external customers to develop processes and partnered with sales team to manage new client onboarding. Created status and monitoring reports to maintain SLA.—Project Managed the migration of 3500+ devices to a new platform with multiple monitor and service tools.—Built and led the White-Glove implementation team serving Fortune 500 companies. Planned and executed large-scale migrations with zero down-time for the client. Show less

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  Robert Half Technology

  Mar 2015 - Sept 2015

  TECHNICAL PROJECT MANAGER

  Provided technical leadership for a managed service practice; managed large-scale technical projects involving multiple locations and as many as 90 direct reports. Created project plans, budgets, and close-out reports identifying highlights and risks. Collaborated with PMO management to institute policies for project starts and closeouts. Worked closely with the sales team to optimize all stages of the sales process. —Drove efficiency by forecasting project needs, reviewing budget, streamlining schedules, and rewarding achievement. —Facilitated weekly/monthly status meetings with staff and client management to communicate status and SWOT analysis.—Worked with senior leadership to build a follow-the-sun model managed service desk for mid-market enterprise customers.—Delivered a large-scale migration on-time and 30% under budget by closely analyzing costs, resources, and productivity. —Executed a Windows XP to 7 migration for 500 devices in 50 locations by 100 technicians in 4 weeks.—Managed multiple national projects with $300k+ budgets. Recognized by clients for on-time and on-budget completions. Show less

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  Avanade

  Sept 2015 - Jan 2018

  Consultant

  Business Consultant and ERP Architect leading the design, development, and delivery of customer implementations. Drove collaboration with development and project teams to define customer needs and create effective solutions. Managed an Agile Amazon Web Service (AWS) Point of Contact (POC) desk. Routinely analyzed business and built test solutions to solve business problems. Supported presales activities by quantifying effort levels and resources needed for implementation processes. Managed multiple IO service desks for clients, supporting AWS and Azure hosted infrastructures.—Provided client leadership by analyzing current infrastructures and communicating benefits of migrating to cloud solutions.Reduced cloud expenditures 20% in 3 months; Introduced visibility into business unit spend; conceptualized and created a charge back model for the company by which each individual server would be charged to its own business unit.—Strengthened business development efforts by working with the pre-sales team to develop client-driven technical solutions.—Engaged with clients to help migrate existing on-site infrastructures to Microsoft Azure.—Senior point of escalation for offshore resources addressing technical and data-related issues. Show less

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  Equinix

  Jan 2018 - now

  Hired to optimize a $2.2M sales operations through technical support; designed large-scale application migration solutions involving external vendors and partners. Defined and managed scope, timelines, and budgets for all projects. Generated reports for senior management. Established credibility and built trusted relationships with internal teams and client representatives. Promoted to a sales role and rapidly increased scope of responsibility from regional to national leadership. Led a team of 6 professionals including Go-to-Market, Product Management, Systems, and Solutions professionals. Combined technological expertise and natural interpersonal skills to assess client needs, present ideas, and implement solutions supporting 90 sales professionals throughout the country.—Generated $2.2M in first year sales. Consistently exceeded quarterly sales targets.—Secured a $1.5M contract--the largest professional services contract in the history of the company. Drove net positive additions to the original resulting in a total value creation of $1.9M.—Closed 35 of the company’s 40 professional services opportunities in 2019.—Collaborated with sales professionals throughout the U.S. to build relationships, identify opportunity, and close contracts.—Spearheaded market expansion, securing the first professional services opportunities in 5 new markets. Planned and executed effective go-to-market strategies in partnership with product engineering and marketing teams. Show less

  • Director Digital Sales, CASE & WEST

    Jan 2023 - now

  • Director Digital Sales

    Jan 2023 - now

  • Director Edge Services

    May 2021 - Jan 2023

  • Edge Specialist

    Jan 2020 - May 2021

  • PRINCIPAL PRACTICE LEAD

    Jan 2018 - Jan 2020

  • Solutions Architect

    Jan 2018 - Mar 2019