Josephine Mortimer

Experience

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  Class Of Their Own

  Feb 2015 - Jun 2017

  Playworker
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  TJX Europe

  Sept 2017 - Mar 2018

  Customer Care Professional

  I was a results-oriented professional in a global company, and provided thorough care at a demanding pace.Key Responsibilities:- I handled customer interactions online, via Twitter, Instagram and Facebook. - I successfully resolved customer complaints, email requests and maintained customer service records. - I assisted with data analysis with the Click and Collect team, utilizing Microsoft Excel.

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  ISTP Euroidiomas

  Mar 2018 - May 2019

  English Language Teacher
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  Soho House & Co

  Jun 2019 - Mar 2020

  Merchandising Admin Assistant

  Supported the Merchandising, Buying and Logistics departments in one of the UK’s most elite private members social clubs.Key Responsibilities:- Raised purchase orders with global suppliers, and liaised with the finance, warehousing, shipping and transport departments.- Worked with the Buying team to forecast trends and monitor performance- Tracked daily, weekly, and monthly sales and stock figures, and communicated this internally to five different departments.

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  University of Cambridge

  Feb 2022 - Apr 2022

  Outreach Support Assistant

  I worked for one of the UK’s most prestigious universities, within the University Outreach Support Department as part of a team of 4. Assisted in data collection and analysis.Key Responsibilities:- Gathered comprehensive national education research data and synthesised findings for presentation to upper management.- Inputted data into Excel and Google Sheets, and generated visually appealing charts using Google Data Studio.- Ensured that all information was organised and accurate, and performed quality control checks, complying with GDPR. Show less

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  Crimson Education

  Aug 2022 - now

  • Education Consultant (APAC)

    Jan 2024 - now

  • Education Consultant (EMEA & LatAm)

    Aug 2022 - Jan 2024