Christopher Gonzalez

Experience

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  DOLCE&GABBANA S.r.l

  Sept 2017 - Apr 2019

  Client Advisor/Keyholder

  Luxury retail sales associate. Responsible for providing world class customer service for a high end Italian fashion house. Assisted clients with finding the right products by creating a brand experience. Built and maintained a client book. Provide exemplary customer service to clients, while meeting individual sales goals and managing the sales team. Handle all opening and closing procedures including accessing the safe, setting the alarm, and locking up the store. Develop a rapport with clients and maintain a client book Ensure that the sales team is given proper training regarding new collections and their respective product knowledge.Skills Developed:Business ManagementTranslation (Mandarin and Spanish)Customer ServiceTeam LeadershipSalesProduct Knowledge Show less

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  Breitling USA

  Dec 2019 - Jun 2021

  Client Advisor

  Lead client advisor for a Swiss Watch manufacturer. Responsible for maintaining a client book and promoting business. Key duties include maintaining a professional level of client relationship at all times, demonstrating an expert knowledge in the industry trends and brand heritage, using storytelling and strategic selling methods to generate business and consistently exceed sales goals. Skills Developed:Salesforce (CRM Software)Sales StrategyAccount ManagementTeam LeadershipNegotiationFinancingTroubleshooting Show less

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  Gucci

  Jun 2021 - Nov 2021

  Lead Client Advisor

  Lead Client Advisor for Gucci with a specialization in Timepieces & Jewelry. Main responsibilities include handling all operational procedures related to opening and closing a retail store. As a product knowledge specialist in timepieces, my role includes training new client advisors in the world of timepieces. Also responsible for maintaining a client book, generating business and meeting sales goals.

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  Revature

  Oct 2022 - Feb 2024

  Full Stack Engineer

  Developed experience in building scalable full stack applications with special emphasis in Angular, Spring Boot, and PostgreSQL. Contracted through Revature to Fannie Mae

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  Fannie Mae

  Jan 2023 - now

  Developed and maintained Angular application from conception to proof of concept and into production stages. Utilized the JavaScript library Keylines to render a visualization of the graph structure of a semantic model. Managed Dev Ops processes including building and deploying the client to a static s3, as well as building and containerizing Spring Boot server into secure AWS ECS. Administration of AWS accounts for Development, Acceptance, and Production environments.Involved in leading the efforts to migrate the POC application to a production environment for internal use. This required provisioning and configuring separate AWS environments through Cloud Formation Templates, and using Jenkins pipelines for build automation.Gained experience using Atlassian tools (Jira, Bitbucket, Confluence, SourceTree) to manage agile workflow. Used Git best practices to manage repository for code base. Worked with a data modeling team to understand the semantic model of the industry wide Business Concept Model managed by FIBO in order to deliver an accurate and impactful product. Show less

  • Software Engineer

    Feb 2024 - now

  • Full Stack Engineer

    Jan 2023 - Feb 2024