Billy Colosimo

Billy Colosimo

Assistant Marketing Manager

Followers of Billy Colosimo1000 followers
location of Billy ColosimoCarlton, Victoria, Australia

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  • Timeline

  • About me

    Account Director | Associate Diploma in Sales and Marketing

  • Education

    • TAFE

      1989 - 1991
      Associate Diploma Sales and Marketing
  • Experience

    • Link Communications

      Jan 1999 - Dec 2002
      Assistant Marketing Manager
    • IComm Australia

      Jan 2003 - Dec 2005
      Help Desk Manager

      Responsibilities:- Managing the help desk team - Ensuring Customer Service is timely and accurate on a daily basis- Recruiting, training and supporting help desk representatives and technicians - Setup specific customer service standards- Establish best practises through the entire technical support process- Follow up with customers to identify areas of improvements- Provide customer feedback to internal teams ie Engineers, Project Management and support staff

    • IComm Australia Pty Ltd

      Jan 2008 - now
      Account Director

      Liaising with clients at a senior level on a day-to-day basisPromoting the expansion of business with existing clientsWorking with other senior managers to generate new accountsCompleting projects to a specific schedule and within an agreed budgetManage contract renewals and perform contract and financial negotiations

  • Licenses & Certifications

    • Associate Dipolma and Sales and Marketing