Experience

• 

  Bustos community hospital

  Nov 2010 - Aug 2012

  Nurse

  Assigned as staff nurse in a community hospital, RHU nurse and medical technologist assistant

• 

  Colegio de sto. niño de bustos

  Jan 2015 - Jun 2016

  School nurse / administrative assistant

  • Managed and monitored the school’s financial computer group system • Performed cashiering duties and bookkeeping roles • Managed records/files, inventories of assets and supplies, reports regarding financial status• Performed first aid treatment, administered prescribed treatments • Monitored health records and managed inventories of clinic equipment, supplies, medicines• Assessed student’s health status and health hazards• Prepared equipment and aided school’s physician during annual examination Show less

• 

  Super shopping market inc. (sm hypermarket)

  Jun 2016 - Dec 2016

  Company nurse

  • Performed first aid treatment and medications to customers and employees • Performed office work and inventory of supplies and medicines • Prepared equipment and aided company’s physician during examination of patient• Prepared employee’s documents needed to file to SSS• Monitored, recorded and assessed employee’s health conditions• Performed initial physical examination to applicants

• 

  Aeon credit service (philippines) inc.

  Jun 2018 - now

  • Acting as senior officer since March 2023 who is currently handling the day to day Service Desk practice• Holds daily checkpoint meetings to ensure that all tickets are properly addressed and if there are potential pressing concerns for escalation • Act as a first point of contact (inbound calls and emails) for all queries related to other technical concerns• Do ticket triage process for each IT Request - from initial assessment, categorization, prioritization, task creation and/or escalation of tickets, up until validation of closure with users• Handles basic access management in Active Directory (AD) and other systems• Conducts ticket review for quality checking purposes including management of Knowledge base• Prepares periodical reports for SLA monitoring and scheduling of IT staffs Show less

  • Information Technology Service Desk

    Oct 2019 - now

  • Administrative Assistant

    Jun 2018 - Jun 2020