%2C_PMP.webp)
Timeline
About me
Sr. Consultant | Quality Improvement Expert | Certified Project Manager | Results-Oriented | Workflow Optimization | Data-Driven Decision Making
Education

University of minnesota
2013 - 2017Bachelor's degree health services managementActivities and Societies: Dean's List, Health Services Management Advisory Board, Teaching Assistant
Experience

Presbyterian homes & services
Apr 2015 - Nov 2016Resident assistantCertified Nursing Assistant at Carondelet Village, a Presbyterian Homes & Services senior community.Certified by the Minnesota Department of Health.Provided patient-centered care aligned with resident care plans and nursing orders, maintaining a 1:8 staff-to-resident ratio.Delivered high-quality personal care supporting residents' Personally Designed Living choices while adhering to regulations and best practices.

University of minnesota
Jan 2016 - May 2017Teaching assistantTeaching Assistant for Healthcare Administration and Management for 3 semesters.Supported grading, class activities, course site updates, slide preparation, and student guidance for 50+ students.

Healthpartners
May 2016 - nowSupport HealthPartners Direct infrastructure through project management focused on business operations, performance analytics, system alignment, and strategic growth initiatives.Lead and manage multiple complex projects, ensuring delivery on time and within scope.Collaborate with cross-functional teams, including clinical, IT, and administrative stakeholders, to ensure alignment and seamless execution.Perform ad hoc data requests, create quarterly and annual reports, and develop automated data visualizations for key stakeholders to drive informed decision-making. Show less Intern to Vice President of Specialty Care and Clinic Operations, gained executive coaching and participated in senior leadership discussions on operations, quality, and finance.Conducted clinic utilization studies and referral demand analysis to optimize provider scheduling.Audited 500+ Oncology and Behavioral Health charts and templates, identifying access barriers and presenting findings to senior leadership.Analyzed scheduling challenges in contact centers and clinics, proposing improvements to enhance patient access and experience. Show less
Sr. Consultant, HealthPartners Direct
Dec 2022 - nowSr. Quality Improvement Consultant, Inpatient
Oct 2020 - Dec 2022Quality Improvement Consultant, Inpatient
Dec 2018 - Oct 2020Project Coordinator
Mar 2017 - Nov 2018Administrative Intern, Specialty Care
May 2016 - Feb 2017
Licenses & Certifications

Cna
Minnesota department of healthMar 2015
Project management professional (pmp)
Project management instituteNov 2025- View certificate

Certified professional project manager (cppm)
University of st. thomas - opus college of businessDec 2019
Volunteer Experience
Mentor
Issued by University of Minnesota on Oct 2022
Associated with Annie Sjobeck (Belde), PMPMembership Committee Member
Issued by MMGMA - Minnesota Medical Group Management Association on Jun 2017
Associated with Annie Sjobeck (Belde), PMPIndustry Advisory Board Member
Issued by University of Minnesota on Oct 2016
Associated with Annie Sjobeck (Belde), PMPPatient Discharge Services volunteer
Issued by Allina Health on Jan 2014
Associated with Annie Sjobeck (Belde), PMP
Recommendations

Vicki ribeiro
General Manager at SodexoBrockton, Massachusetts, United States
Medo rose jacob
MBA with 10+ year's experience in Customer Relations & BDErnakulam, Kerala, India
Lalitya pradnya prajwalita
Project ControllerJakarta Metropolitan Area
Alejandro ortega piedrahita
Administrador de empresas - Analisis de DatosColombia
Vinod kumar agrasala
Management consultant focusing on Data Privacy, Information Security, Service Management, Quality ...Bengaluru, Karnataka, India
Ezgi aktay
İnsan Hakları ve Eşitlik Uzman YardımcısıTürkiye.webp)
Ashley jelal (views expressed are my own)
Business Manager, Contracts at Amazon Web Services (AWS)City of Johannesburg, Gauteng, South Africa
Lotta södergren
Registar at Miljö- och bygglovsförvaltningen, Huddinge kommunStockholm, Stockholm County, Sweden
Pedro henrique cazzonatto
Global Planning Manager na HELM AGSão Paulo, São Paulo, Brazil
Anjali thapa
Sr Executive HR at ienergizerNoida, Uttar Pradesh, India
Augustine mutakyahwa
Portfolio Manager, PMO at CRDB Bank PlcDar es Salaam, Tanzania
Claire daugherty
Product at ArcadiaMarietta, Georgia, United States
Alessandro santos dahmer
Consultor de Previdência [Foco no Cliente] | Especialista em Investimentos [Solução] | Profissional ...São Paulo, Brasil
Alicia cook
Project Management Office Manager @ Minnesota Department of RevenueRiver Falls, Wisconsin, United States
James ehteshami
Software Development | Environmental ConsultantSan Diego, California, United States
Arsen dashyan
Software Development Engineer at AmadeusYerevan, Yerevan, Armenia
Tiffany buchanan
General Manager M&R - Watermark Terminal Solutions LLC - A Ports America CompanyGreater Houston
Naveen varma
Aspiring MERN Stack Developer | CCBPian at NxtWave | Python, SQL, React JS, Frontend DeveloperHyderabad, Telangana, India
Cody wallis
Owner/Operator at PropaintRed Deer, Alberta, Canada
Mrinalini nandakumar
DE at Amazon (AWS) | University of California, San Diego (UCSD) | Ex- Ugam SolutionsSeattle, Washington, United States
...