Vinod Kumar Agrasala

Bengaluru, Karnataka, India

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Timeline
Skills
Itil
It service management
Service management
It operations
Iso 27001
Iso 20000
Governance
Consulting
Pre sales
Quality system
Information technology
Itil process implementation
Quality assurance
Infrastructure management
About me
ITIL V3 expert ITIL V3 Intermediate - Various Certified Lead Auditor - ISO 9001, ISO/IEC 20000, ISO/IEC 27001 ITIL V2 Service Manager Proven expertise on ITIL, ISO/IEC 20000, Service management, Process improvement, IMS, ASM, ISO 9001 etc Specialties: Service Excellence Service Strategy ITSM and ITIL Service Management Information Security and Governance Quality Management Systems Process definition and improvement Training and Education
Education
- Govt engineering college, trichur, kerala
  1990 - 1994
  B tech electrical and electronics
Experience
- Modi xerox ltd.
  Jan 1995 - Jan 1997
  Customer engineer
- Cmc ltd
  Jan 1997 - Jan 2000
  Customer engineer
- Ibm
  Jan 2000 - Jan 2001
  Engineer - is
- Wipro
  Jan 2001 - Jan 2003
  It manager
- Microland limited
  Jan 2003 - Jan 2005
  Itsm consultant
- Qai india ltd
  Jan 2005 - Jan 2006
  Sr. consultant - itsm
- Glopore ims: it service management excellence. delivered.
  Oct 2006 - Dec 2008
  Head- consulting and training services
  joined the startup venture as an early member of the management team. was responsible to build the consulting and training service business from scratch. built a promising platform in terms of business, impressive customer portfolio as well as a capable team.
- Wings2i it solutions private limited
  Jan 2009 - now
  Managing director and principal consultant
  founder, managing director and principal consultant, leading, nurturing and governing business-aligned knowledge services by a group of experienced professional consultants in the areas of information security, data privacy, risk and compliance, service management, quality and business continuity extended to global organizations since 2009.
Licenses & Certifications
- Certified information privacy professional/europe (cipp/e)
  Iapp - international association of privacy professionals
  Aug 2023
  View certificate
- Itil® expert
  Apmg group limited
  Dec 2008
- Iso 27001 lead auditor
  Exemplar global, inc.
  Jan 2023
- Iso 27701 lead auditor
  Exemplar global, inc.
  Sept 2020
- Dsci certified privacy lead assessor (dcpla)
  Data security council of india
- Iso 20000 lead auditor - it service certification
  Exemplar global, inc.
  Apr 2021