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Vinod Kumar Agrasala

Vinod Kumar Agrasala

Customer engineer

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location of Vinod Kumar AgrasalaBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Itil
    It service management
    Service management
    It operations
    Iso 27001
    Iso 20000
    Governance
    Consulting
    Pre sales
    Quality system
    Information technology
    Itil process implementation
    Quality assurance
    Infrastructure management

  • About me

    ITIL V3 expert ITIL V3 Intermediate - Various Certified Lead Auditor - ISO 9001, ISO/IEC 20000, ISO/IEC 27001 ITIL V2 Service Manager Proven expertise on ITIL, ISO/IEC 20000, Service management, Process improvement, IMS, ASM, ISO 9001 etc Specialties: Service Excellence Service Strategy ITSM and ITIL Service Management Information Security and Governance Quality Management Systems Process definition and improvement Training and Education

  • Education

    • Govt engineering college, trichur, kerala

      1990 - 1994
      B tech electrical and electronics

  • Experience

    • Modi xerox ltd.

      Jan 1995 - Jan 1997
      Customer engineer

    • CMC LTD

      Jan 1997 - Jan 2000
      Customer engineer

    • IBM

      Jan 2000 - Jan 2001
      Engineer - is

    • Wipro

      Jan 2001 - Jan 2003
      It manager

    • Microland Limited

      Jan 2003 - Jan 2005
      Itsm consultant

    • Qai india ltd

      Jan 2005 - Jan 2006
      Sr. consultant - itsm

    • GLOPORE IMS: IT Service Management Excellence. Delivered.

      Oct 2006 - Dec 2008
      Head- consulting and training services

      joined the startup venture as an early member of the management team. was responsible to build the consulting and training service business from scratch. built a promising platform in terms of business, impressive customer portfolio as well as a capable team.

    • Wings2i IT Solutions Private Limited

      Jan 2009 - now
      Managing director and principal consultant

      founder, managing director and principal consultant, leading, nurturing and governing business-aligned knowledge services by a group of experienced professional consultants in the areas of information security, data privacy, risk and compliance, service management, quality and business continuity extended to global organizations since 2009.

  • Licenses & Certifications

    • Certified Information Privacy Professional/Europe (CIPP/E)

      IAPP - International Association of Privacy Professionals
      Aug 2023
      View certificate certificate

    • ITIL® Expert

      APMG GROUP LIMITED
      Dec 2008

    • ISO 27001 Lead Auditor

      Exemplar Global, Inc.
      Jan 2023

    • ISO 27701 Lead Auditor

      Exemplar Global, Inc.
      Sept 2020

    • DSCI Certified Privacy Lead Assessor (DCPLA)

      Data Security Council of India

    • ISO 20000 Lead Auditor - IT Service Certification

      Exemplar Global, Inc.
      Apr 2021