Claire Daugherty

Claire daugherty

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location of Claire DaughertyMarietta, Georgia, United States
Followers of Claire Daugherty657 followers
  • Timeline

  • About me

    Product at Arcadia

  • Education

    • University of georgia - terry college of business

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      Management information systems management information systems, general
    • University of georgia - franklin college of arts and sciences

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      German language, anthropology
    • University of georgia - franklin college of arts and sciences

      -
      Certificate in archaeological studies archaeology

      - proficiency in scientific methods in archaeological sciences in the classroom, in laboratory exercises, and in the field- Lidar, EDM, ArcGIS, Illustrator, ground-penetrating radar, magnetometry, electrical resistivity, photogrammetry, - focus in regional studies of the southeastern United States- archaeological theory- analytical experience with data derived from the natural sciences, social sciences, and humanities

  • Experience

    • Ally

      May 2018 - Aug 2018
      Sales performance intern

      • Manipulated data via MS Access, pivotal to team goal of maximizing market share for a Fortune 500 company• Developed a database to monitor the sales performance trends of 18,000+ dealerships in the southeast region• Implemented new metrics to measure growth and track the 100+ identified opportunities for growth• Supported 5 Executives by analyzing data trends, identifying “the story” behind the data used in targeted sales pitches• Identified 4000+ dealerships with above average resource consumption through comprehensive territory burden analyses Show less

    • Capgemini

      Jun 2019 - Nov 2021

      Product Owner, Shoreside Integrations • Collaborate with project, product, and technical team leads to gather requirements, identify dependencies, and raise risks in development planning• Support 20 APIs and listeners as functional lead, clearly defining requirements and expected behavior• Plan and track migration of services from AWS to GCP• Triage bugs by tracing data flows in event driven architecture and Kibana logs; query data from multiple SOR systems for debugging purposes (Salesforce Workbench, Redshift, Postgres, vendor APIs)• Partner with Salesforce CRM, Web UI, CMS, and Data Engineering teams to map, capture, and store data required for new services• Document data flows and error handling of new features and services• Plan 4 Program Increments of development work in SAFe Agile framework • Work in cross-functional teams to optimize functionality and increase overall service performance• Prioritize user stories in the backlog and pull into sprint plan Show less Business Technical Analyst, Shipboard Integrations• Oversaw POS System integration triaging for food and beverage service (F&B)• Performed gap analysis for pain points in F&B data flow, identifying areas and solutions for improvement• Sourced and mapped data to migrate enterprise HR system • Ran daily stand up with 5 different global vendors to triage bugs between integrated systems• Prepared SOWs and quarterly financial contracts for Release Train comprised of 3 teams Business Technical Analyst, Shoreside Integrations• Coordinated with 5 GDS Third Party vendors to integrate into the booking flow and reservation system revenue stream• Worked primarily with RESTful API services using Kafka event system architecture• Gathered functional and technical requirements; wrote user stories for development team of 2-3• Reported out weekly sprint deliveries to RTE in ART Sync• Ran daily stand ups with 7 team members, clarifying requirements and resolving blockers Show less

      • Senior Consultant at Capgemini

        Jul 2021 - Nov 2021
      • Consultant

        Jun 2019 - Jul 2021
    • Urjanet

      Nov 2021 - May 2022
      Manager, client services

      Acquired by Arcadia in May 2022

    • Arcadia

      May 2022 - now
      • Senior Product Manager

        May 2024 - now
      • Senior Manager, Customer Success

        Apr 2023 - May 2024
      • Manager, Client Services

        May 2022 - Apr 2023
  • Licenses & Certifications