Teddy Alemu

Experience

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  Adams 12 Five Star Schools

  Jun 2012 - Dec 2014

  Information Technology Internship

  • Utilized a ticketing system to efficiently manage and prioritize IT support requests, ensuring timely resolution of issues across the school district.• Supported the IT department in maintaining and troubleshooting hardware and software systems across multiple schools within the district.• Assisted in setting up and configuring new devices, including computers, printers, and networking equipment, ensuring smooth operation for students and staff.• Collaborated with educators and staff to identify technical needs and provide timely solutions, enhancing the overall learning environment.• Provided technical support to teachers and students, resolving issues related to classroom technology and software application Show less

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  Amazon Fulfillment Center

  Dec 2020 - Oct 2023

  Effectively manage daily department duties, overseeing employees and resource allocation. Trusted with assignments in various departments, demonstrating reliability and adaptability. Held diverse roles including Singles packer, Singles Mix and Smartpac Problem Solver, SLAM, AFE Pack, and OB Dock. Trained associates in SLAM and Problem Solve operations, significantly improving efficiency and performance. Successfully managed the SLAM line solo and served as Process Guide for Single small/Smartpac.

  • Amazon Process Assistant L3

    Jul 2023 - Oct 2023

  • Amazon Associate L1

    Dec 2020 - Jul 2023
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  Netacent Inc

  Oct 2023 - May 2024

  Intern Software Engineer

  • Collaborated with management, departments, and customers to identify and define end-user requirements and specifications, leveraging ASP.NET Core and MVC frameworks to develop scalable solutions.• Designed, tested, and deployed web applications using ASP.NET Core, MVC architecture, and C#, ensuring high performance and user-friendly interfaces.• Troubleshot, debugged, maintained, and enhanced existing software using Microsoft SQL Server for database management, improving data integrity and application efficiency.• Compiled and analyzed user feedback to identify areas for software performance improvement, implementing changes in ASP.NET Core applications to better meet user needs.• Monitored user feedback and recommended enhancements to existing software products, integrating improvements into the MVC-based applications to enhance functionality and user experience. Show less