Olivia Howard

Experience

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  City of Beaverton

  Jul 2012 - Dec 2012

  Operations Specialist

  Supported office by receiving customers, answering phones, and inputting data into government systems. Used ArcGIS to help customers and gather information on localities. Work was for the City Public Works Department, tracking and serving work orders, communicating with vendors, and stakeholders. • Trained interns on office procedures. • Started as intern but hired full time as a result of performance. • Cleaned and updated public works database improving efficiency of support.

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  Stride Rite

  Apr 2013 - Aug 2013

  Associate Sales Consultant

  Worked in ensuring customers left with the right product feeling good about their purchase. Used Point of Sale (POS) systems to charge transactions and managed register ensuring over $1000 was accounted for without error. Performed stocking and inventory duties and ensured products were displayed in an organized an attractive manner. • Performed at a high level for over a year with excellent attendance in a demanding retail environment. • Consistently exceeded sales quotas. • Received overwhelmingly positive reviews from customers assisted. Show less

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  Work of Honor™

  Dec 2017 - Nov 2018

  Talent Acquisition

  Manages and conducts talent acquisition of uniquely qualified veterans and military spouses. Manages Customer Relationship Management (CRM) software in order to maximize efficiency and find opportunities for partner companies and candidates. Partners with business leaders and recruiters to ensure needs are met. • Directly manages all candidates for occupations to include Customer Service, Human Resources, Operations Management, Finance, Sales, and Medical Professionals. • Managed a candidate pool of over 4000 veterans and military spouses with exemplary results. • Managed weekly send outs of opportunities to active pool of over 400 job seekers while creating and managing targeted lists through CRM software. • Completed over 100 detailed referrals directly to partner companies in advocacy for candidates highlighting their skills and abilities in relation to the role applied to. • Charged with additional responsibility of tracking external referrals from the WAServes and ensuring all referrals from this agency were called and helped with employment in a timely manner. • Scheduled, screened and conducted interviews for job openings and potential new hires within the company. Show less

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  Insulation Northwest, LLC

  Nov 2018 - May 2020

  Greet and assist customers that come to our office as the first representative of INW all customers see. Responsible for answering phones and transferring customers to the appropriate Sales Representative or Production Manager. Responsible for all office ordering of supplies. Responsible for all data entry consisting of work orders and invoices, mailing of invoices and filing appropriate paperwork within the department assigned. Assist with HR functions to include, new hire paper work, time clock set up, employee finger printing and resume review. Responsible for providing sales leads and install scheduling to our Estimation and Sales department. Show less

  • Human Resources Specialist

    Mar 2019 - May 2020

  • Office Coordinator

    Nov 2018 - May 2020
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  Southwest District Health (SWDH)

  Aug 2020 - Apr 2022

  *Responsible for the supervision of a 7 staff member team to support program areas of Septic and Land Development, Food and Childcare Inspections, and provide support to Health District 3 Community Health and PHPER Teams.*Provide Employee training and conduct performance evaluations for staff annually.*Provide education and resources to the Public and external agencies regarding Public Safety and Licensing.*Work as a liaison between the public and other external government agencies. *Create and Reconcile monthly Purchase Orders and PCARD Transactions for SWDH.*Responsible for conducting resume review, interviewing, and verification for new staff members for the department. Show less *Provide instruction, supervision, and guidance to Logistics Branch and Unit teams*Provide all facilities, communications, supplies, equipment, and personnel for COVID-19 response*Provide recommendations on whole community approaches to fulfilling logistics requirements *Develop reports to present to Command and General staff and community partners*Provide Support to the Logistics Section Chief and conduct all purchasing from external agencies in the public sector. *Provide guidance and resources to other businesses in Southwest Idaho regarding COVID-19 and the workplace. Show less

  • Office Services Supervisor I

    Jun 2020 - Apr 2022

  • Logistics Section Deputy- COVID-19 Response

    Aug 2020 - Apr 2021
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  Idaho Division of Veterans Services

  Apr 2022 - Nov 2023

  -Lead Recruiter for all agency hiring initiatives. -HRS for 4 IDVS programs to include Agency Central Support, Veterans Advocacy, Veterans Education and the State Veterans Cemetery. -Perform bi-weekly Payroll review-Administer employee benefits and assist in enrollment-Perform employee onboarding and orientation-Create and publish recruitment announcements on NEOGOV applicant tracking system-Manage employee relations -Administer and aide employees with FMLA, Workers Compensation claims, ADA accommodations -Project Management to bring the fourth State Veterans Home to northern Idaho. Show less

  • Human Resource Business Partner II - Boise Veterans Home

    Dec 2022 - Nov 2023

  • Human Resource Business Partner I- Central Support Office

    Apr 2022 - Nov 2023
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  The Idaho Department of Juvenile Corrections

  Nov 2023 - now

  Human Resource Business Partner III

  • Provides Human Resource Support to more than 400 employees across Idaho in Juvenile Correctional Facilities and our Headquarters building.• Provide consultation and HR support to Public Defenders Commission and the State Appellate Public Defenders offices.• Serve as the Secretary for the DHR Employee Engagement Committee.• Responsible for full-cycle recruitment, on-boarding, benefits administration, and compensation analysis, performance management and due process.• Consults with leadership on all employee relations issues and facilitates disciplinary actions accordingly.• Conducts investigations on personnel issues, Medical Accommodations, and Compensation.• Develops processes and procedures to streamline HR functions throughout the agency.• Consults with leadership throughout the agency on performance management and the state wide Appraisal system.• Conducts throughout reviews of appraisal ratings submitted by supervisors for accuracy, expectation management, and proper adherence to policy and procedure as outlined by DJC and Department of Human Resources.• Facilitate FMLA, Worker's Compensation, and ADA Leave as written in statutes and laws.• Conduct training for employees on workplace policies, employee benefits, and timekeeping.• Facilitate and organize employee background checks according to policy and regulations.• Create and publish job announcements on applicant tracking systems and recruiting platforms including LinkedIn, and Indeed. Show less