Experience

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  Jio

  Jul 2017 - Oct 2018

  Service desk it support

  Roles & Responsibilities:• Providing IT solutions to 2500+ Reliance Retail outlets across India, for e.g.: Reliance Digital, Reliance Trends, Jewelry, footprint etc. & Troubleshooting, resolving the desktop problems, OS issues. • SAP GUI Installation and Configuration, Printer issue, Outlook issues, and also support Reliance retails application in User Management, reset password, and also provide technical solution to various retails application and Server Monitoring.

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  Inspirisys solutions limited (a cac holdings group company)

  Oct 2018 - Nov 2019

  Technical support engineer

  Roles & Responsibilities:• Install and Configure Windows Servers.• Provide Technical Support and Guidance of Active Directory.• Perform System & Server Maintenance.• Monitor Server Performance.• Monitor & Create Server Backups.

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  Imsi india pvt. ltd.

  Nov 2019 - Oct 2021

  Senior windows server administrator

  Roles & Responsibilities: • User administration in Active Directory like creating users, password unlock and giving authorizations as per customer requirement. • OS installation /Up gradation -Win 7,8,10, Windows server 2008 to Windows server 2016. • Hands-on experience in SCCM tool • Generating Inventory Reports • Installation ADDS & DNS roles on DC. • Working on issues interactions on daily basis & resolving on time to meet SLA as per compliance & handling escalation mails. • Creating O365 security and distribution group groups, users with Creating group policies & apply on groups for users or computer specific. • Creating new policies & test it on UAT environment after getting successful result & approval from management then implementing those in production environment on small scale & then large-scale. • System health checkup monitoring as well as Data Backup of windows AD server 2012 R2 / 2016/2019base Servers. • Windows backup feature installing & configure on old or new servers.• Creating or modifying DNS records on AD servers.• Good Knowledge and real time experience on DNS entry creation and DNS entry Modification. • Windows patch management for Server and Clients. Show less

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  Collabera

  Nov 2021 - Nov 2022

  System administrator

  Maintain the SCCM and ensure its ongoing health and viability for the underlying systems, as well as keeping a close eye on all of those systems. SCCM admin will need to carry out updates and similar as and when required, utilising patches and new builds where necessary to keep security and usability at its very best level. That could include assisting in third party patching too, so knowledge of other systems besides SCCM is essential.

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  Infosys

  Nov 2022 - now

  Technology analyst

  maintain the SCCM and ensure its ongoing health and viability for the underlying systems, as well as keeping a close eye on all of those systems. administrator will need to carry out updates and similar as and when required, utilising patches and new builds where necessary to keep security and usability at its very best level. That could include assisting in third party patching too, so knowledge of other systems besides SCCM is essential.