Experience

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  Coles group

  Nov 2016 - Jun 2017

  Cashier
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  Glaze it studio

  Feb 2019 - Mar 2020

  Studio supervisor

  At Glaze It Studio, my key role was to supervise adults and children whilst they paint ceramics in the studio via a booking. I also provided sales expertise in ceramics and back of house duties such as glazing the ceramics for the kiln. Furthermore I would supervise private events such as birthdays, hens parties, corporate functions after hours as well.

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  Art shed

  Mar 2020 - Jul 2020

  Picker/packer
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  Superdry

  Nov 2020 - Jan 2021

  Christmas casual sales assistant
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  Ted baker

  Mar 2021 - Feb 2022

  Sales assistant/supervisor

  Working as a sales assistant/supervisor exposed me to many different retail scenarios that developed my sales skills as well as my strong leadership skills. My responsibilities included extending my customer service skills to ensure that the experience of customers was at the highest standard whilst also providing sales expertise to achieve the stores sales target. I also gained knowledge in stock intake and management as well as leading a team as a supervisor on days where the management team needed me to cover for them. This helped grow my leadership skills and administrative tasks as I used Microsoft Excel to produce sales reports for liaison with upper management. Show less

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  Telstra

  Feb 2022 - Jan 2023

  Customer advisor

  Working as a Customer Advisor my responsibilities ranged from assisting customers by problem solving for them to creating solutions and innovative decisions for them through Telstra products. This was done through use of CRMs such as Salesforce and administrative duties such as signing and managing paperwork as well as liaison with the customer to ensure that their experience was unforgettable. Our primary role was to also ensure that we provide the best customer service and sales expertise to achieve our KPIs and advocacy targets. Show less

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  Hope dermatology

  Jan 2023 - Jun 2023

  Medical audio-typist/receptionist/technical support

  High volume clinic with large database that houses many patients and doctors documentation. My primary role was to type letters for correspondence to referring doctors of patients that have been dictated through audio recording by the dermatologists at the clinic. I was also required on reception when needed as I have a very strong background in customer service and administration. The receptionist role required us to fax through documents to external clinics/hospitals as well as manage the CRM Genie as well as ensure that the data is accurate through documentation procedures. I also provided technical support for my colleagues when needed as I have a strong tech savvy background and am currently studying a Master of IT. Show less

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  University of melbourne

  Jun 2023 - Jul 2024

  - Administration and Receptionist duties for Student and Scholarly Services at the University of Melbourne Stop 1- Customer service for prospective students and existing students- Answering questions and queries about university services and providing ad hoc administrative support to multiple teams throughout the Student and Scholarly Services departments- Liaising with multiple leaders in departments to ensure smooth flow of appointments for students requiring support from the university's services Show less

  • Administrative Assistant - Health Clinic

    Nov 2023 - Jul 2024

  • Student Success Receptionist Officer

    Aug 2023 - Mar 2024

  • Student Card Pop Up Assistant

    Jun 2023 - Aug 2023
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  Curve tomorrow

  Jul 2024 - Oct 2024

  Ui/ux designer
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  University of melbourne

  Oct 2024 - now

  Student it associate consultant