Experience

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  William street school: lancaster central school district

  Aug 2009 - Jun 2010

  Academic intervention specialist: reading and mathematics grades 4, 5 and 6

  •Data-Driven small group instruction •Parallel Units aligned with Diagnostic Testing, Curriculum Maps, and IEP’s•Research-based Reading Strategies: Self-Monitoring, Questioning, Making Predictions, and Making Connections, Making Inferences, Visualizing

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  Grand island central school district, charlotte sidway elementary

  Jun 2010 - Aug 2010

  Primary summer school teacher

  •ELA instruction for primary students utilizing a Balanced Literacy Program•Utilized Fountas and Pinnell Program for diagnosis, remediation and individualized instruction

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  King center charter school

  Aug 2010 - Aug 2011

  Teacher: ais reading & mathematics & math specialist

  •Mathematics remediation for grades 4, 5 and 6 by developing parallel Units aligned with Diagnostic Testing •Data collection and instructional analysis of standards-based assessments and reading inventories: DRA •Constructed units of instruction aligned with NYS Learning Standards •Data collection and instructional analysis of standards-based assessments•Progress monitoring: Construction of standards-based assessments aligned with NYS Standards•Collaborative planning and co-teaching with classroom teachers•Intervention: Push-In and Pull-Out Services for guided reading instruction Show less

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  Sweet home central school district

  Sept 2011 - May 2012

  Special Reading Aide & Special Education Teacher Grades1-5 •Individualized and small group center instruction for Kindergarten and First Grade•Administration of Running Records to assess comprehension, fluency, vocabulary development, word recognition and decoding skills•Small group and differentiated instruction based on student IEPs and 504 Plans•Employed research-based methods to provide concrete instruction for students with Asperger’s syndrome and Autism •Designed and implemented curriculum and multisensory lessons plans that increased student performance Show less

  • Reading Aide and Special Education

    Sept 2011 - May 2012

  • Substitute Teacher

    Sept 2011 - Dec 2011
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  Installs inc

  May 2012 - Jul 2013

  Corporate trainer/job coach

  •Prepare and review all coaching and training communication and materials (i.e. PowerPoint presentations, training documentation, etc.)•Assist with reporting and tracking of new trainees and new hires to assess progress made based on quality assurance. • Developed curriculum and materials for Web based training for ILT sessions to allow trainees a deeper understanding for scheduling optimization and system navigation•Established goals for individuals and team career coaching sessions to improve the performance of the agents’ soft skills, policy points, and correct process•Utilized and developed multiple forms of assessment; both formal and informal (i.e. role play scenarios, call practicals, and written assessment) to determine strengths and areas in need of improvements •Work closely with other HR team members to provide support and feedback while training classes are in session Show less

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  Yahoo

  Aug 2013 - Apr 2016

  Technical trainer ii

  • Developed and rolled-out Billing training for all associated Yahoo products and services to AMR agents in limited amount of time• Created and implemented training documentation for LMS roll-out• Trained and maintained vendor compliance to ensure successful roll-out at new locations• Developed and implemented soft skills workshops to all agents on site• Developed and piloted the Yahoo Internship program • Stake holder on the development team for creation and deployment of global processes for Yahoo Mail and Accounts• Analyzed QA data and trending, distributed knowledge checks, and completed feedback surveys to develop and roll-out a refresher training program across all AMR sites• Project manager for Concierge and Mail course development • Prepared agents across all AMR locations for success through the development of facilitator’s guides, agendas, activities, job aids, knowledge checks, simulations, videos, ORTs and presentations for instructor-led sessions, blended learning, and web-based training (ELearning) • Lead delivery trainer and system implementation specialist in the Salesforce rollout across the AMR organization: developed process flows, user roles, completed system testing and developed training documentation• Utilized Articulate Storyline and Adobe Captivate to develop eLearning and simulation- based content for a variety of learners Show less

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  Wtw

  Apr 2016 - Aug 2023

  Lead talent development specialist

  • Developed engaging instructor-led and e-Learning content for soft skills and leadership training (Problem-Solving using the DMAIC model as well as SIPOC and the 5 Whys, Presentation Skills, People Manager Training Program and more), aligning objectives with organizational goals.• Conducted needs analysis and analyzed data and feedback to evaluate program effectiveness, implementing continuous improvement strategies.• Communicated training impact to stakeholders, staying updated with industry trends for program enhancements.• Designed, developed and implemented a more sustainable learning model through repeatable learning approaches through the ADDIE and AGILE models of instructional design i.e., the use of videos, interactive simulations and assessments (Articulate 360, Camtasia Studio, Vyond and more) by collaborating with stakeholders (internal and external) to ensure the needs of all learners were met for onboarding and ongoing training.• Designed, developed and implemented curriculum content for 7 departments within Operations.• Implemented and utilized Learning Management Systems (LMS) such as Talent LMS & Bridge LMS to design, create, and maintain engaging courses, while identifying gaps and strengths for continuous improvement based on data analysis.• Developed and launched the Individualized Development Plans (IDPs) for specified job roles by creating competencies and responsibilities for colleague growth and development through the use of the Kahuna Competency Management Portal.• Prepared new hires across departments for success through the development of new hire training programs which included: facilitator’s guides, agendas, activities, participant guides, assessments, practicals and presentations for instructor-led sessions and blended learning including e-Learning design and development• Developed and implemented tools training for all departments in Microsoft Dynamics and Salesforce CRM. Show less

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  Pendleton station market

  Mar 2021 - now

  Farmers market manager

  • Founded, launched, and managed Pendleton Station Market from inception to successful operation.• Designed, re-branded and maintained the Pendleton Station Market website, managing vendor updates and event details.• Created engaging content for social media (Facebook and Instagram), flyers and signage to attract patrons and vendors.• Implemented creative marketing strategies, resulting in 20% attendance increase during tenure for patrons and vendors.• Created and maintained strong brand awareness through strategic marketing initiatives and consistent brand messaging across various channels.• Coordinated sponsorship proposals and partnerships with local businesses and organizations.• Ensured compliance with Farmer’s Market Nutrition Program (FMNP) requirements, tracking attendance for vendors as well as ensured regulatory compliance and eco-friendly practices.• Event coordinator for special events, engaging specialty vendors, food trucks, musicians and more.• Proactively sourced and recruited new vendors, expanding the market's offerings with diverse and high-quality products. • Executed budget management with precision and spearheaded revenue-generating initiatives. Show less

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  Three vines, inc. learning & performance

  Jun 2021 - Dec 2021

  Learning & development consultant

  • Developed comprehensive Salesforce facilitator and participant guides for clients, enabling streamlined onboarding, training, and maximizing the platform's potential for sales teams, resulting in increased user proficiency and enhanced overall client satisfaction.• Designed and developed engaging e-Learning modules for sales and process training, playing a key role in effectively onboarding new employees, fostering their skill development, and contributing to enhanced team performance and overall organizational success.• Collaborated closely with Subject Matter Experts (SMEs) and stakeholders to curate and produce tailored content aligned with the specific needs and objectives of the organization.• Held kick-off meetings with the client team to initiate the collaborative process, actively identifying and comprehending their vision and objectives. Subsequently, executed their vision through meticulous planning and implementation. Show less

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  Prevail

  Aug 2023 - Dec 2023

  Lead talent acquisition specialist

  • Build and nurture a pipeline of high-potential candidates through proactive outreach, effective communication and personalized engagement, ensuring a positive candidate experience at every touchpoint.• Conduct thorough candidate assessments, including interviews and evaluations, to match candidates' skills, culture fit, and career aspirations with Prevail's goals, fostering a high-performing and diverse workforce.• Forge strong partnerships with hiring managers and internal stakeholders to deeply understand departmental requirements, facilitate effective hiring processes, and contribute to the development of workforce planning strategies. Show less

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  New era cap

  Dec 2023 - now

  Manager, talent acquisition, training & development