Dr Diptee Mudgal

Experience

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  College

  Jan 2010 - Jan 2015

  Dentist
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  Ajay Dental Clinic

  Jul 2016 - Oct 2019

  Dentist

  1) Value-Based Healthcare SystemDental Tourism Strategy: Developed a strategy to leverage dental tourism by offering package services and comprehensive, integrated healthcare.2) Marketing Channels: Utilized digital platforms, social media, and local advertising to effectively reach the target audience.3)Comprehensive Dental Care: Performed general and surgical dental procedures, provided patient counseling and follow-ups, and ensured meticulous case documentation and personalized care.4)Digital TransformationRecord Digitalization: Streamlined processes and follow-ups by digitalizing records with Electronic Medical Record software, improving data accessibility and continuity of care.5)Standardized Workflows: Reduced errors and enhanced data integrity through standardized workflows and automated documentation in patient healthcare records using Excel. Show less

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  Nivaran Dental Clinic

  Oct 2019 - Mar 2024

  Dentist

  Clinic Management & Market Research:1) Strategized and implemented a comprehensive clinic management plan for better patient and personnel management, significantly improving employee retention rates.2) Conducted market research to understand local healthcare landscape and patient preferences, focusing on the Manjhi tribe in Gola block, Ramgarh.Inventory & Staff Management:1)Employed ABC analysis for optimal resource allocation in dental care materials, enhancing inventory management.2)Focused on hiring and capacity building, improving staff skills in soft skills, inventory management, record keeping, and maintenance activities.Customer Outreach & Service Improvement:1)Strategized outreach campaigns, including dental camps in schools and residential areas, boosting dental awareness and patient footfall.2)Analyzed patient data and feedback to identify service gaps, increasing service delivery efficiency Customer Retention & Profitability Maintenance:1)Developed and implemented strategies to foster long-term patient partnerships and loyalty, doubling the frequency of repeat visits.2)Maintained overall profitability through COVID-19 by quickly developing and deploying online consultation service Show less