Talk to sales Try for Free
Hiran Priyashantha

Hiran Priyashantha

Customer Service Executive - Section Coach

Followers of Hiran Priyashantha316 followers
location of Hiran PriyashanthaAbu Dhabi Emirate, United Arab Emirates

Connect with Hiran Priyashantha to Send Message

Connect

Connect with Hiran Priyashantha to Send Message

Connect

  • Timeline

  • About me

    Banker | ADCB | HSBC

  • Education

    • Business Management School - Sri Lanka

      2016 - 2016
      Higher Graduate Diploma

    • American National College - Sri Lanka

      2008 - 2009
      Diploma in Business Management

    • Lyceum International School - Wattala, Sri Lanka

      2004 - 2008
      Business/Commerce, General

      Actividades y grupos:Played Cricket and Football.

    • Edinburgh Napier University

      2017 - 2019
      Master of Business Administration - MBA Business Administration and Management, General

  • Experience

    • HSBC

      Jan 2013 - Jan 2020
      Customer Service Executive - Section Coach

    • HSBC

      Jan 2020 - Jan 2023
      KYC Senior Analyst

      KYC Analyst is to verify cooperate and non-profit organization customers of UK by primarily reviewing documentations for new and existing customer accounts, evaluate high risk accounts and analyze new customer processes and policies

    • OYO

      Jan 2020 - Jun 2020
      Assistant Manager - Partner Support

    • HSBC Data Processing Pvt. Ltd

      May 2023 - Jul 2024
      Team Manager

      Contact Centre Team Manager is to coach call center staffs through challenging customer service issues. Analyze call center data and prepare reports for upper management. Evaluate staff effectiveness and performance.

    • Abu Dhabi Commercial Bank

      Feb 2025 - now
      Associate - Customer Contact Services

  • Licenses & Certifications