
Jake Holthaus
Storeroom Lead

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About me
IT Database Management Technician
Education

Western Governors University
2024 - 2028Bachelor of Science - BS Information Technology
Spokane Falls Community College
2010 - 2011
Experience

Riverfront Park
Aug 2008 - Feb 2012Storeroom Lead• Organize activities for outdoor and indoor events from private catering companies to public events, direct all food and beverage operations. • Stock storeroom and outdoor venues. • Monitor the inventory of all the food and beverage products. • Assist in the planning and operation of concession areas. • Communicate with the public, product suppliers and city employees. • Hire and train employees, while assigning and evaluating the employee's work. • Coach employees on behavior issues, managed staff workload, and oversee the policy and procedures. • Order and maintain inventory of all food and beverage services for multiple locations. • Perform inspections on all equipment to ensure that it is properly operational. • Operate city vehicles to set up vendor events • Operate city vehicles to deliver food/beverage products and supplies to multiple locations. Show less

24 Hour Fitness
Feb 2013 - Aug 2015Service Representative• Assist and direct members/guests to the appropriate area to get the information that was requested. • Monitor incoming inquiries to ensure proper check-in procedures are followed. • Ensure that guest fitness profiles are completed and fees are collected. • Answer all incoming inquiries and obtain information to transfer calls. • Record member concerns and lost and found items. • Promote and sell merchandise and memberships.

City of Mesa
Apr 2013 - Sept 2018Engineering AssistantManage as-built research and information requests for City departments and the general public. • Conduct research and analyze data to find utilities, right of way, and other pertinent information using GIS (Geographic Information Systems). • Liaison between the City of Mesa and the general public to resolve inquiries with the customers and clients. • Interpret blue prints, layouts and quarter section maps to locate utilities, and building improvements. • Operate a variety of standard and large format office equipment. • Maintain multiple databases such as Microsoft Access, Excel, Word and EDMS (Electronic Data Management Systems). • Operate city vehicles to and from Fleet Services for maintenance and/or other needs. • Create the final as-built record of all construction plans for private development and city funded projects using programs such as Acrobat Adobe Pro DC. • Manage all construction documents for life of the project. • Create cost based analyses to determine improvement of all processes and provide flowcharts and data tables of all possible outcomes • Teach training courses for various departments regarding procedures and assistance with program navigation. Show less

Whitworth Water District
Dec 2018 - nowIT Database Management Technician
Jan 2022 - nowIT Support Technician
May 2019 - Dec 2021Temporary Office Assistant
Dec 2018 - May 2019
Licenses & Certifications

ITIL® Foundation
PeopleCertAug 2024
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