James W.

Experience

• 

  The University of Arizona

  Dec 2004 - Dec 2005

  Adjunct Professor of Creative Writing

  • Lead instructor to twenty-five students in honors and intermediate levels.• Created course material and syllabus.• Guest lectured about writing craft to composition classes.• Earned stellar student evaluations.• Fostered a classroom environment that promoted mutual respect and cooperation. • Mentored new and junior faculty members in course development.• Provided letters of recommendation for overseas studies programs, honors departments and MFA programs.

• 

  Baltimore County Public Schools

  Feb 2006 - Jun 2006

  Long Term Substitute Teacher

  • Taught history and developmental reading to special needs students.• Worked individually with at-need students.

• 

  The Baltimore Sun

  Jun 2006 - Jul 2017

  Digital and Print Production Supervisor, Digital Processing

  • Manage nine staff members. • Produce The Baltimore Sun, The Carroll County Times, and The Annapolis Capital, The Baltimore City Paper, twelve Maryland community newspapers, and three Baltimore Sun commercial print clients: the New York Daily News, the Korea Daily, and APG News.• Problem solve for news, advertisement, and press departments for each newspaper property.• Confirm the accurate completion of all headlines, sub-headlines, page jumps, and advertising in accordance with Baltimore Sun quality controls.• Provide excellent customer service under deadline pressure.• Train staff in new procedures, software, and technology.• Write standard operating procedures.• Copyedit newspaper content on a daily basis under deadline pressure.• Performance as night shift manager requires ability to work without supervision.• Experienced with prioritizing and managing deadlines for daily and long-term projects.• Experienced in Adobe Suite products: Illustrator, InDesign, and Photoshop and Acrobat.• On call during off hours and weekends.• Manage schedules for three daily shifts, seven days a week. This includes all holidays. Show less

• 

  Stanley Black & Decker, Inc.

  Jul 2017 - Feb 2022

  • Manage a global team working with team members in North America, UK, and China.• Manage global projects with teams in UK, Germany, Russia, Georgia, Chile, Mexico, Argentina, Brazil and China.• Use critical thinking, agile thinking, communication and project management skills to manage a global technical writing team. Create, develop and implement Adobe stack automations that reduce labor hours by 20 weeks in 2020 and 40 weeks in 2019. Create and develop and implement North American template that reduces paper costs by 18% to 20%.• Received global 'Win Award' for "automating and standardizing Human Resources job listings.” Show less • Aligned technical manual design across all company brands (Dewalt, Craftsman, Black+Decker, Stanley, Bostitch, etc.). Improved content quality and reduced production costs by 30%.• Designed, developed, and deployed an automated publishing system for the technical manual team using structured content and scripting. • Designed, developed, and deployed an automated layout system for the flyer design team using scripts. • Received global ‘Stand Out’ award for saving of over 6,000 man-hours per year and reducing project turn-time by more than 250%. • Received 2019 global 'Eagle Award'. The Eagle Award is steeped in tradition, and is known for being the most prestigious recognition in the SBD business. Every year, several dozen hard-working associates around the world are being recognized for the highest individual performances and demonstrations of the companies leadership competencies. • Received global 'Win Award' for "learning Javascript ... to fast track the automated layout of technical manuals.' • Received global 'Win Award' for "automating layout of technical manuals.' • Received global 'Win Award' for "developing automations for other GCX teams.' • Received department 'Genius' award for developing automations that reduce workflow. Show less

  • Lead Technical Writer

    Aug 2020 - Feb 2022

  • Technical Writer

    Jul 2017 - Aug 2020
• 

  International Risk Management Institute, Inc. (IRMI)

  Jan 2022 - now

  • Develop automations using Python.• Develop internal documentation website using React.js.• Develop XSLT and DITA content architecture.• CMS and CCMS content development.

  • Senior Content Engineer

    Jan 2025 - now

  • Senior Content Architect

    Mar 2023 - Jan 2025

  • Content Architect

    Jan 2022 - Mar 2023