Elisha Burdette

Experience

• 

  Eaton - Lighting

  Jan 2000 - Jan 2016

  • Develop lighting applications for the commercial, industrial, and utility sectors for interiors, exteriors, roadways, and sports• Develop interior and exterior lighting applications for national accounts (i.e. Dicks Sporting Goods, Walgreens, Kroger, and Wells Fargo)• AutoCAD experience• Proficient in AGI32• Proficient in Microsoft Office• Proficient in Photometric Toolbox32• Provide deskhelp support and training for Eaton's Cooper Lighting software, including Photometric Toolbox32 and the Interior and Exterior web based lighting calculators• Maintain, update, and support photometric files for the website and lighting programs• Teach classes in the source and via WebEx as required on lighting layouts and the different types of lighting software Eaton's Cooper Lighting offers• Review daily coworkers completed lighting layouts for accuracy and completeness• Log out daily completed jobs within our Access database Show less • Provided desk help support for Cooper Lighting’s software, such as the Electronic Catalog, Luxicon, Photometric Toolbox, WebZC, and Cooper Lighting's website• Utilized Dreamweaver to modify programs as updates were required• Maintained, updated, and supported photometric files and used them to complete templates and layouts for customers• Maintained eTools portion of Cooper Lighting’s web site• Used Access to build custom tables, queries, and reports for upper management• Maintained, updated, and supported the PDR system (intranet server)• Managed several projects, i.e. Tools for the Trade, Parts List• Logged in jobs for the MWS group as well as the Lighting Applications group• Coordinated Talk To Us emails, which are web submitted emails sent from end users and distributors • Researched and developed special projects – Automated excel spreadsheet to manage factory production days, helped product group with templates for spec sheets, updated spreadsheet for Grainger, built Commitment reports, built order supplement form, documented processes, etc.• Source Market Specialist for training, including but not limited to, Luxicon (3 day classes), Photometric Toolbox32, company’s website/etools – train agents, distributors, universities, and customers • Developed and updated tutorials for training purposes• Installed software/computer updates as needed for the team• Have experience using Visual Basic, ASP, HTML, Dreamweaver, Microsoft Office (Word, Excel, PowerPoint, Access) some AutoCAD Show less

  • Lighting Applications Engineer

    Jan 2008 - Jan 2016

  • eTools Support

    Jan 2002 - Jan 2008

  • Claims Resolutionist

    Jan 2001 - Jan 2002

  • Post Sales / Warranty

    Jan 2000 - Jan 2001
• 

  Eaton - Lighting

  Jun 2016 - now

  Technical Applications Manager