Donna Roylance

Experience

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  TURN Community Services

  Sept 1993 - Aug 2000

  Overseen a Community Supported Living Program serving 12 + adults with cognitive disabilities. Acted as a financial representative for some participants. Was in charge of filling out Social Security and house paperwork. Complete assessments, written programs, and periodic reviews for participants in timely fashion. Monitor the quality of their programs and implementation. Resolve personnel issues. Participate in staff selection, performance evaluations, new hire training, and on-going staff development. Show less Assist in the management of a day-program serving 35 + adults with cognitive disabilities. Complete assessments, written programs, and periodic reviews for 24 supported employment and day training participants in timely fashion. Monitor the quality of their programs and implementation. Assist the Coordinator to provide on-site supervision for a staff of seven, to oversee expenditures and revenue, resolve personnel issues, and direct facility management. Participate in staff selection, performance evaluations, new hire trainings, and on-going staff development. Act for the Coordinator in her absence. Represent the center and the agency in the community, to other service providers, to eight DSPD Support Coordinators, and many USOR vocational counselors. Positions requires excellent time management skills, the ability to prioritize, strong verbal and written communications skills, and Microsoft word processing abilities. Show less Responsible for job and contract development. Identified vocational opportunities in the community; performed task analysis of vocational placements; initiated, maintained, and followed up on employer contacts, facilitated the job advancement of individuals currently working in supported employment positions, and sough contract expansion as appropriate. Communicated to supervisors and staff about job market trends. Administered individual assessments and implemented training program's as written. Developed, wrote, implemented and monitored individual plans and goals so as to maximize the potential of each individual. Represented the agency with business leaders, employers, representatives of other providers, and state advocates. Show less

  • Program Coordinator, CSL

    Sept 1999 - Aug 2000

  • Program Assistant

    Feb 1998 - Sept 1999

  • Employment Specialist

    Sept 1993 - Feb 1998
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  C.O.S.H Inc.

  Aug 2000 - Dec 2004

  Training Specialist

  Coordinate services between DSPD Support Coordinator and COSH trainer; translate individual support strategies from the outcomes and from the individual action plan into mutual agreed objectives; reviews COSH time sheets and monthly reports; hires and trains Family Support and Supported Living employees.Implements new policies and procedures to be in compliance with DSPD policy manual; Implements new employee training's to be in compliance with DSPD policy manual; Teaches CPR/FA to all staff in need. Show less

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  Choice Supported Employment Services, Inc.

  Apr 2002 - now

  Assistant Director

  Oversee expenditures and revenue, employee management, resolve personnel issues, new employee hires and trainings, monitor quality control, client billing, financial reports, customer service & relations, marketing strategies and implementations, develop & monitor monthly written reports. Develop and implement operating policy manual to meet DHS guidelines, represent the agency in a professional manner to DHS, DSPD, USOR, other service providers and clients at all times.