Katelijn Eppink

Katelijn Eppink

Junior Export Manager

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  • Timeline

  • About me

    Program Manager at Amsterdam Institute of Finance

  • Education

    • Chr. Streeklyceum Ede

      1978 - 1984
      Secondary School VWO+

      Subjects: Dutch, English, French, Latin, Mathematics, Biology, Chemistry

    • G.J. van den Brinkschool

      1974 - 1978
      Primary school
    • Utrecht University

      1984 - 1985
      Spanish Language and Literature
    • Schoevers College

      1985 - 1987
      European Secretarial Academy (ESA)
  • Experience

    • Nederlandse Export Combinatie

      Sept 1987 - Dec 1988
      Junior Export Manager

      NEC can be seen as an external sales force for member companies: exploring export possibilities for dutch producing companies.As junior export manager, assisted member manufacturing companies of the association finding new export opportunities.In addition, organized stand at major professional fairs in Germany and Italy.Started as export secretary to the NEC's internal export managers and world travellers, heading the secretariat of three secretaries. After three months I was promoted to internal export manager. Show less

    • Dyka International B.V.

      Jan 1989 - Mar 1990
      Internal Sales Assistant EMEA

      Dyka International is the export department of PVC pipes and fittings manufacturer.I was one of the two members of the sales force for EMEA market. Responsibilities included:- Calculating prices & making quotes.- Calculating volume for container shipments.- Relationship management- Preparing export and payment documents.

    • American Express Int., Inc.

      Apr 1990 - Feb 1993

      Secretary to Vice President & General Manager, Marketing & Travel EuropeHandled the day-to-day administrative and secretarial tasks.Champion of special projects, in the following areas:Sales Support• Coordinated the implementation of the “Account Management System” and trained the sales force. • Maintained key clients contacts. • Tracked and reported sales results of 100%+ Board League awards program.Customer Service• Conducted quality tests for new “24 Hour Travel Service”. • Analyzed results and recommended actions to improve service. • Handled “Ask The President” complaint letters.Marketing Support• Responded to sponsoring requests. • Managed luggage tags logistics. • Set up tracking system for stock management of give-aways. Show less

      • Executive Secretary

        Sept 1991 - Feb 1993
      • Executive Secretary

        Apr 1990 - Aug 1991
    • Amsterdam Institute of Finance

      Jan 1994 - Mar 2000
      Course Manager

      Managed the operational logistics and administration involved with the organization of the short term financial courses offered by the Institute. Responsibilities included the following tasks:Organization• Organized AIF’s bi-annual graduation dinner. • Coordinated catering and lunches during the courses and organized closing receptions at the courses. • Managed rental of class room and equipment. • Managed and negotiated hotel and restaurant contracts. • Coordinated and organized course facilities at hotel when needed.Administration• Prepared for the courses. • Processed course evaluations. • Made hotel reservations for professors and course participants from abroad. Marketing• Developed AIF’s weekly advertisements and maintained contacts with graphic designer, and magazines and newspapers. • Responded to requests for information.Financial Control• Did the invoicing and kept track of the accounts receivable and payable. • Budgeted and tracked course costs and professors’ fees and travel expense reimbursements. Statistics• Handled the enrollment statistics.• Tracked and reported results of advertising on a weekly basis. Administration• Handled full administration of enrollments and prepared for the courses.• Maintained contacts with the (foreign) professors. • Prepared and sent out pre-reading materials to course participants. Special Project• In 1994/ 1995 managed and coordinated an in-house program for a Dutch bank, consisting of six one-week seminars in Mainz (Germany). Personally hosted two of these seminars on location. Show less

    • Oratrix Development B.V.

      Apr 2000 - Jan 2002
      Office Manager & Executive Secretary

      Oratrix was a spin-off company from Centrum voor Wiskunde en Informatica (CWI) and IT startup that developed and marketed authoring and presentation software for multimedia presentations to be distributed to end-users via the Internet.Managed and handled all tasks not involving the development of software.• Relationship management• Financial tasks• Marketing & Sales• Organization and Secretarial tasks• Facilities and logistics• HRAfter closing down the business, Oratrix employees returned to CWI and after having wrapped up the company's administration, I was offered a job with the HR department of CWI. Show less

    • Centrum voor Wiskunde en Informatica

      Feb 2002 - Aug 2004
      Staff member / HR department

      Supported the HR Manager and Personnel Officer, and held a portfolio of own tasks and responsibilities including those related to employees hired from abroad.

    • Open Solution Providers (OSP)

      Sept 2004 - Feb 2020

      Responsibilities included:• Back office Sales. Handle all incoming requests, make quotations, handle orders. Work closely together with technical consultants in order to make a suitable quote or Statement of Work• Planning of the projects/ IT specialists • Planning of trainings/ workshops• Relationship ManagementIn addition:• Acting Office Manager• Counselor• Case manager for absentees (sickness) OSP is an IT consulting organization specialized in delivering knowledge and services in the field of Infrastructure and high availability (backup and storage systems in UNIX/ Linux and Windows environment).As Office Manager I managed and handled all secretarial, personnel and logistic affairs. Delivered internal sales support and planned IT Trainers.

      • Back Office Executive & Planning Officer

        Jul 2008 - Feb 2020
      • Office Manager

        Sept 2004 - Jun 2008
    • ISSP | Security Services & Solutions

      Jan 2008 - Feb 2020
      Internal Sales & Planning Officer

      ISSP B.V. is an associated company of OSP, specialized in IT security. Responsibilities include• Commercial activities for security software products• Financial administration• Planning of IT consultants• Relationship management

    • Virtual Infra B.V.

      Jan 2008 - Dec 2016
      Internal Sales & Planning Officer

      Virtual Infra B.V. (VI) was an associated company of OSP, specialized in virtualization (both storage and desktop). Responsibilities and tasks were the same for VI as for OSP.

    • Easytocloud

      Jan 2017 - Feb 2020
      Back Office Executive & Planning Officer

      Responsibilities included:• Working closely with the AWS (Amazon Web Services) Training Partners in the EU • Planning AWS consultants for consulting projects• Commercial activities for AWS consulting• Financial administration (accounts payable and receivable)• Making full travel arrangements for the trainers• Organising team eventsNote: I started out working for OSP in 2000 as Office Manager and within four years I was promoted to Project Planner and Internal Sales Officer. In the period 2003-2017 four sister companies were founded (ProjectOffice, Virtual Infra, ISSP and easytocloud) all to which I provided support as a back office executive and planner. Show less

    • Hildebrand van Loonschool

      Mar 2020 - Aug 2022
      Management Assistant & Head of Student Administration

      Assistant to the principal and the board of the primary school & head of student administration

    • Amsterdam Institute of Finance

      Aug 2022 - now
      Program Manager
  • Licenses & Certifications

    • PRINCE2 Foundation

      PRINCE
      Jan 2011