Klara Prochazkova

Experience

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  Self-employed

  Jan 1997 - Jan 2000

  Au-Pair
• 

  Nationale-Nederlanden

  Jan 2000 - Jan 2007

  • Commission and debt collection specialist

    Jan 2003 - Jan 2007

  • Commission department assistant

    Jan 2002 - Jan 2003

  • Corporate Receptionist

    Jan 2000 - Jan 2002
• 

  DB Schenker

  Jan 2007 - Jan 2008

  Claim specialist
• 

  Nationale-Nederlanden

  Jan 2008 - Jan 2016

  Leading a team of four specialists, managing the timely and correct payment of sales commissions and the swift collection of debts, meeting related KPIs. Managing the collaboration with external debt collection companies. In addition, I acted as a member of various project teams regarding the implementation of new business and commission schemes. Finally, I was responsible for the improvement of procedures, ensuring high levels of efficiency and maintaining up to date with market trends.

  • Commission and debt collection supervisor

    Jan 2014 - Jan 2016

  • Debt collection senior specialist

    Jan 2008 - Jan 2014
• 

  International Air Transport Association (IATA)

  Jan 2016 - Jan 2017

  Cash collector

  Customer service and cash collection

• 

  Jamie's Italian Nederland

  Jan 2017 - Jan 2018

  Customer Service Specialist
• 

  Twins

  Jan 2018 - Jan 2018

  Customer Services Specialist

  Providing direct customer services

• 

  Timex Group

  Jan 2018 - Jan 2019

  Accounts Receivable Specialist

  Daily processing of incoming invoices; communication with the customers; issuing of related financial documentation

• 

  Bird & Bird

  Jan 2019 - now

  Billing coordinator