Sonam Sawant

Experience

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  Hotel Sea Princess Juhu

  Dec 2006 - Jan 2008

  Front Office Supervisor

  Performed all check-in and check-out tasksManaged online and phone reservations. Informed customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and exact dates of their stay). Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Upsell additional facilities and services, when appropriate. Maintain updated records of bookings and payments. Show less

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  Atherstone Capital Markets Limited

  Sept 2008 - Nov 2010

  Sr. Executive Administration

  JOBS HANDLEDInteracting with the guest helping them out of the queries.Coordinating and supervising the front office staff.Handling reception as well as Accounting and Petty cash.Taking care of reservations both Flight & HotelPreparing attendance sheet and MIS bills.

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  Daiwa Capital Markets India Private Limited

  Dec 2010 - Apr 2014

  Administrative Assistant

  Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.• Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone,route calls, and take messages.• Assist staff with administrative duties as requested.• Maintain front desk area, keeping it clean and free from clutter. PERSONAL ABILITIES• Attention to detail.• Punctual and reliable. • Can work without supervision. • Ability to cope and work under pressure.• Good written and verbal communication skills.• Able to work as part of a team. • Having a patient outlook. • Ability to multitask and manage conflicting demands. • Ability to prioritize tasks. • Manage vendor documentation.• Looking after EXPAT staff requirements and updating apartment agreements and looking after wear n tear. • Maintain the conference room bookings.• Initiate efforts to make office more cost effective; review processes for cost saving measures.• Key Control.• Standardized the joining formalities process of new employees (desk allocation, issuing access card, stationery, telephone extention no., PC allotment.) • Manage car bookings within the existing fleet and book from car rental vendor if needed.• Order office supplies, monitor inventory and asset management.• Process vendor invoices and follow up for payments with finance.• Maintain appropriate interpersonal relationships with employees, peers, and vendors.• Facilitate special event registration and execution. Show less

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  IDFC FIRST Bank

  Apr 2014 - now

  Managing facilities for all the branches and sales hubs in Maharashtra and Goa.overseeing and agreeing contracts and providers for services including security, parking, cleaning, catering, technology and so on supervising multi-disciplinary teams of staff including cleaning, maintenance ensuring that basic facilities, such as water and heating, are well-maintainedmanaging budgets and ensuring cost-effectiveness allocating and managing space between buildingsensuring that facilities meet government regulations and environmental, health and security standardsadvising businesses on increasing energy efficiency and cost-effectivenessoverseeing building projects, renovations or refurbishments helping businesses to relocate to new offices. Show less Worked as an EA to the COO of IDFC BANK. One of the founder members of IDFC BANK now IDFC FIRST BANK. Acted as one point of contact for the larger teams at various locations in Mumbai. Also managed major events and townhalls where around 2000 employees participated PAN India. •Provided a high level of proactive administrative support for two other vertical heads ensuring quality service and professionalism at every customer interaction. • Managed efficiently in a multi-tasked environment and ensured deadlines were met. • Applied appropriate due diligence ensuring accuracy in preparing and promptly completing all required supporting documentation (i.e. reports, presentations, invoices, correspondence / communications, tables, charts, files, etc.) • Schedule and organize meetings, including preparation and co-ordination by booking the facility, arranging and setting up equipment, refreshments, etc., as required. • Maintain proficiency with software applications/programs and/or department specific systems as required (i.e. MS Office, Word, PowerPoint, Excel, Outlook, Oracle etc.)• Efficiently managed and promptly responded to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area. • Consistently exercised discretion in managing correspondence, information and all matters of confidentiality; escalated issues where appropriate • Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in adjusting to changing work priorities). • Efficiently manage expectations/concerns through strong communication skills, both verbal and written.• Participated fully as a member of the team and contribute to a positive work environment. • Keep others in the immediate team informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities. Show less

  • Senior Specialist- Corporate Real Estate and Services Office at IDFC FIRST Bank

    Apr 2021 - now

  • Real Estate Manager

    Jan 2021 - Mar 2021

  • Facilities Manager - West

    May 2019 - Dec 2020

  • Executive Assistant

    Apr 2014 - Apr 2019