Cheri Dunston

Experience

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  Wells Fargo Home Mortgage

  Mar 2011 - May 2017

  Mortgage Loan Processor

  1. Prepare FHA, VA, and Conventional loans to be underwritten for loan modification or short sales and preform manual calculations to validate principal, interest and escrow on accounts2. Act as point of contact between customers and the underwriting team to follow up on any questions, collect additional documents needed, and walking customers through the closing process / ensuring all closing conditions are met 3. Researches correspondence and legal documents including summons, subpoenas, liens and bankruptcy filings to determine and issues and the best courses of action4. Work with trustees to process monthly pre and post-petition payments ensuring accuracy and making account adjustments when necessary on loans going through Chapter 7,11, and 13 bankruptcy process Show less

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  Self-Help Federal Credit Union

  Sept 2017 - Apr 2018

  Secondary Marketing Analyst

  1. Support the residential loan team through financial and credit analysis and making recommendations based on the findings regarding loan modifications, foreclosures and bankruptcies 2. Preform monthly accounts receivables and payable duties such as prepare and process invoices and issue payments via live checks and wire transfers 3. Work as a project assistant with management to update and develop policies and procedures. Also analyzed financial summaries and do monthly presentations on the progress of new and mature loans4. Preform due diligence for loan acquisitions by reviewing loan tapes, account balances, and reviewing all documents for accuracy Show less

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  Victra - Verizon Authorized Retailer

  Nov 2018 - Mar 2019

  Revenue Assurance Specialist

  1. Process monthly commission activity between CCRS and RQ systems and file for unpaid commissions with our client and follow up with any discrepancies 2. Identify and record non-compliant/ fraudulent sales and reporting the findings to management for correction and preforming payment reversals when necessary3. Research and reconcile charge-backs reports according to company and client guidelines and refile for payments on accounts when necessary

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  LifeSafer Ignition Interlock

  Mar 2019 - Feb 2020

  Regulatory Affairs Specialist

  1. Ensure that regulatory and compliance requirements are met for each assigned state and preparing /sending correspondence to each respective Secretary of State/ program monitor2. Research escalated issues from customers and non-compliance issues and follow up with appropriate action within the pre-established time frames3. Work with the Michigan secretary of state’s office and company field operations managers to update and enforce compliance regulations as well as make updates to standard operating procedures Show less

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  Triangle Lending Group, LLC NMLS# 64446

  Feb 2020 - Apr 2022

  Mortgage Loan Processor

  1. Request, review, and verify all loan documents such as, income, credit, title packages and appraisals to ensure complete and accurate information before submitting to underwriting for review, 2. Maintain constant communication with borrowers on status updates and loan changes.3 Working directly with closing attorneys to schedule closing and prepare closing packages. This includes preparing and balancing initial and final closing disclosures and making sure all necessary fees / credits are included. Show less

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  SECU

  Jan 2023 - now

  Loan Compliance Analyst

  Evaluating existing lending policies,procedures, and practices to ensure compliance with lending regulations and preparing reports summarizing the findings and providing recommendations for corrective actions and process improvements.