Genevieve Herry

Genevieve Herry

Team Leader

Followers of Genevieve Herry1000 followers
location of Genevieve HerrySanta Cruz, California, United States

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  • Timeline

  • About me

    Principal Enterprise Customer Success Manager at Clever Inc.

  • Education

    • Campolindo High School

      2004 - 2008
    • San Jose State University

      2016 - 2017
      Master of Arts - MA Elementary Education and Teaching
    • UC Santa Cruz

      2008 - 2011
      BA Business Management Economics
  • Experience

    • Camp Galileo

      Jun 2010 - Aug 2011
      Team Leader
    • UC Santa Cruz

      Jan 2011 - Apr 2012
      Telephone Outreach Program
    • Naturalmedicalsolutions.com

      Mar 2011 - Jun 2011
      Marketing Field Study Intern

      *Researched online marketing and social media*Posted on Twitter and Facebook*Proofed, reviewed, and suggested changes to the commercial website

    • Book Hub Inc.

      Feb 2012 - Jul 2012
      Publicist and Marketing Specialist

      *Created and disseminated press releases and marketing collateral to media contacts promoting books and authors*Online marketing including updating blogs maintaining Book Hub’s exposure on social media*Communicated with authors and publishers to sell Book Hub’s services*Exhibited services and products at national trade shows (Book Expo America and American Library Association)*Mailed packages, scanned and emailed documents, and other general office work

    • Monarch Media, Inc.

      Sept 2012 - Jul 2014

      *Developing and maintaining leads through email and phone campaigns*Attending events and conferences*Meeting with potential clients*Presenting Monarch Media's portfolio of past projects*Writing and sending newsletter articles, press releases, and email campaigns*Tracking competitions, awards, and recognition opportunities *Identifying new RFP opportunities and writing and submitting proposals*Keeping CRM up to date by tracking opportunity statuses and maintaining contact list Show less

      • Business Development Executive

        Sept 2012 - Jul 2014
      • eLearning Product Assistant

        Sept 2012 - May 2013
    • Visier Inc.

      Jul 2014 - Jul 2015
      Sales Development Representative

      *Executing outbound prospecting processes to generate new sales opportunities*Strategizing with Account Executives on target accounts and messaging*Driving attendance to events and webinars*Having discussions with senior executives around their business needs and Visier’s solution*Maintaining a pipeline of interested prospects*Leveraging Salesforce to prospect into specific territories and industries

    • Weekend Sherpa

      May 2015 - Sept 2022
      Contributing Writer

      weekendsherpa.com

    • Best Version Media

      Aug 2015 - Sept 2022
      Writer & Content Coordinator

      Los Gatos Living MagazineSaratoga Spotlight MagazineThe Villages Spotlight Magazine

    • Los Gatos, Cambrian, Campbell, and Union School Districts

      Sept 2015 - Feb 2017
      Substitute Teacher
    • Los Gatos Union School District

      Feb 2017 - Jun 2017
      8th Grade English Teacher
    • Cambrian School District

      Aug 2017 - Jun 2018
      6th Grade Core Teacher - Math and Science
    • Napa Valley Unified School District

      Aug 2018 - Jun 2019
      8th Grade Math Teacher
    • Clever Inc.

      Jun 2019 - now
      • Principal Enterprise Customer Success Manager

        Jan 2025 - now
      • Senior Enterprise Customer Success Manager

        Apr 2022 - now
      • Enterprise Customer Success Manager

        Jun 2021 - now
      • Customer Success Manager

        Feb 2020 - now
      • Customer Solutions Representative

        Jun 2019 - now
  • Licenses & Certifications

    • Certified Customer Success Manager (CCSM) Level 1

      SuccessHACKER
      May 2022
      View certificate certificate