Experience

• 

  Schreinerei thomas klemm

  Aug 2000 - Aug 2003

  Apprenticeship as a carpenter
• 

  Lufthansa intouch

  Jan 2004 - Jan 2006

  Sales representative

  http://www.lh-intouch.com/• Providing excellent customer service and over achieving sales and call targets • Processing payments and dealing with customer complaints • Returning calls in case of flight changes or route cancellations• Training of new team members

• 

  Mysql

  Feb 2006 - Aug 2006

  New business development consultant

  MySQL, http://www.mysql.com/Industry: Information Technology & Services, 501-1,000 employees• Outbound cold calls to DACH market• Lead generation• Converting freeware users to paying customers

• 

  Connection2 (for business objects)

  Aug 2006 - Jan 2007

  Business development manager

  Connection2 (for Business Objects), http://www.connection2.com/Industry: Information Technology & Services, 51-200 employees• Outbound calls to mid-market companies in the German market • Lead generation for our client in the business intelligence sector• Based on weekly targets• Consistently beating sales targets

• 

  Servicesource

  Jan 2007 - Nov 2008

  Strategic sales representative

  ServiceSource (for CISCO Systems), http://www.servicesource.com/Industry: Information Technology & Services, 501-1,000 employees• Working for on Cisco Account managing service contract renewals for DACH and UK/Ireland. • Managing channel communication, quota/booking issues, and reporting.• Closing deals worth up to 6.5 Million Dollar• Responsible of new hire training, data imports and data preparation• Face to face client meetings, including high level presentations with higher management both onsite and offsite with clients Show less

• 

  Meridian global services

  Apr 2009 - Apr 2010

  Business development manager

  Meridian Global Services, http://new.meridianp2p.com/Industry: Financial Services, 201-500 employees- Market research and identification of potential clients within the Fortune 500 German companies- Lead generation for Field sales Manager on the Austria, Switzerland and German markets- Outbound cold calling- Cross-selling within a database of 15,000 existing clients- Meeting agreements with C-level decision makers- Organizing and attending Travel Managers conferences in Germany VDR Number 1 in Germany) and European biggest Business Travel Show (BTS) - Assisting Sales Manager in preparing client meetings- Creating weekly meeting reports- Working with ‘PIMS’ in-house CRM and ‘CIMS’ Oracle based CRM- Developing new marketing and training materials in German and English Show less

• 

  Bentley systems

  Apr 2010 - now

  Bentley Systems International Limited, www.Bentley.comIndustry: Information Technology & Services, 1,001-5,000 employeesBentley's mission is to provide innovative software and services for the enterprises and professionals who design, build, and operate the world's infrastructure - advancing both the global economy and the environment for improved quality of life.• Managing the whole sales cycle for products, training, services and SaaS, for over 4,000 active accounts.• Developing and implementing marketing campaigns to win new business and maximize revenue from new and existing accounts in DACH - Nordics - UK & Ireland.• I was identified as best practice for Channel Partner Management and asked to share my ways of working which were then communicated globally.• Building strong customer relationships, ensuring high product retention rates and implementing corporate strategy and initiatives• Building effective internal relationships to improve customer service and sales• Support on induction of new hires on sales process and CRM.• Increasing and maintaining a detailed knowledge of Bentley products and services• Ensuring timely and accurate sales administration; forecasting of large pipeline, handling customer account queries, and managing changes to licensing model. Key Achievements:• Over achieved annual targets and won the annual incentive trip every year since joining. • Managing the top channel partners worldwide• Delivering sales targets of over $5m. Show less

  • Senior Manager, Sales & Channel Desk

    Aug 2024 - now

  • Senior Manager, Sales Desk & Channel Sales Desk

    Jul 2019 - Aug 2024

  • Account & Sales Manager - DACH - Modeling and Visualization

    Apr 2010 - Jun 2019