Karan Ghai

Experience

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  R.S.Associates

  Sept 2019 - Dec 2019

  Sales and Marketing Management Trainee

  Sales and Marketing Manager at R.S.Associates a Govt. Approved Engineers Services and Contracts ( Military Engineering Services)

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  Maverick - The Official Marketing & Strategy Club of IBS Hyderabad

  Jan 2021 - Feb 2022

  General Secretary
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  Panch Tattvam

  Jan 2021 - Mar 2021

  Campaign Volunteer

  Part of Wellness Awareness Program to educate people living in slum areas.

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  Maruti Suzuki India Limited

  Mar 2021 - May 2021

  Sales And Marketing Intern

  Sales and Marketing Intern Worked on Maruti Suzuki Smart Finance, an online loan financing platform.

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  Indian Influencer Network

  Sept 2021 - Sept 2021

  Business Development Intern
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  HappiMynd

  Feb 2022 - May 2022

  Business Development Intern

  1. Reach out to prospective/potential users/customers and follow up with the customers regularly2. Work on achieving the weekly/monthly sales target3. Enter and update customer information in the database4. Handle grievances as per available guidelines

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  Wipro

  Jun 2022 - now

  Project Role - Quality Analyst Client - CITI BankLocation - Pune, IN Project Title - CITI_SD_APAC_INDIA_L1 (Jan 23 - Jul 23) Project Role - Incident Manager L1Client - Novartis Pharma AG Location - Bengaluru, INProject Title - Ticket Lifecycle Management (Sept 22 - Jan 23)1. Working on ServiceNow ( Ticketing Tool ) 2. Analysing tickets and providing resolution. 3. Creating reports for Delivery centers - Japan , Bucharest, China, Mexico, Manila and Poland. Tools used - Pivot tables, Vlookup.

  • Associate Consultant Quality

    Feb 2023 - now

  • Quality Manager

    Jun 2022 - now

  • Incident Manager

    Jun 2022 - Jan 2023