Robert Stone

Experience

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  Unisys

  Oct 1983 - Jan 1993

  Test floor software support. Executed diagnostic tests and applied troubleshooting techniques to repair mainframe computer systems at the component level.Provided test floor software support for the 2200/600 mainframe project.Designed, built, and documented several pieces of custom test equipment.

  • MIDAS Coordinator

    Jan 1992 - Jan 1993

  • Senior Test Technician

    Oct 1983 - Jan 1992
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  North Iowa Area Community College

  Jan 1993 - Jan 1997

  Instructor

  Taught adult education classes on campus and at remote locations in beginning computers, hard disk management, using Microsoft Windows 3.1, Microsoft Works for Windows, and Microsoft Access databases.

• 

  CPS Technology Solutions

  Dec 1993 - Jul 2000

  Field Service Engineer

  Serviced over thirty maintenance contracts in the Northern Iowa and Southern Minnesota areas.Field support, installation, and repair of minicomputer and microcomputer systems including IBM AS/400, IBM System 36, RISC, Personal Computers, and a wide variety of printers and terminal devices associated with these systems.Administer and maintain Microsoft Access database used for call dispatch, tracking, and report generation.Administer and maintain Microsoft Access database used to document technical information such as solutions to problems encountered while doing service on equipment.Network installation including cabling, computer setup, connectivity, card installation, software installation, and configuration of client and server software.Network troubleshooting including telephone support for customers having network problems such as connections to servers, account lockout, security issues, sharing issues, and isolation of problems related to configuration changes or hardware failure.Network consultation for customers to determine proper hardware and sizing of equipment to be utilized for expected network conditions.Support for fellow engineers when they encounter new or difficult situations while they are in the field. Show less

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  Hamilton College

  Jan 1998 - Jan 2000

  Instructor

  InstructorTaught MCSE certification classes in Networking Essentials, Microsoft Windows 95, Microsoft Windows NT Server, Microsoft Windows NT Workstation, Microsoft Windows NT in the Enterprise, and TCP/IP.

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  Advanced Component Technologies

  Jul 2000 - Jun 2009

  IT Manager / LAN Administrator

  Operation and maintenance of the computer network and stand alone computer systems which includes end user support, hardware upgrades, hardware and software installation, and telephone system support.Network user account administration and network security.Administration of Fourth Shift database and MRP software.Administer and maintain several Microsoft Access databases used for data extraction and manipulation of Fourth Shift database data.Administer and maintain several Microsoft Access databases used for report generation of customer order information and financial data.Network installation including cabling, computer setup, connectivity, card installation, software installation, and configuration of client and server software.Purchasing decisions for computer hardware and software.Developed network monitoring system.Automated numerous procedures. Show less

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  Stonehenge Computing

  Jun 2009 - now

  Owner

  Customer consultation on and off site.Provide solutions to daily business needs.Emergency break fix support services.

• 

  Paladin / National Support Services / EDS / Kraft

  Sept 2009 - Dec 2010

  Site Support Contractor

  User support and break fix of desktop and laptop computer systems.Administrative support for users and computers for local facility.Remote support for home users and users traveling off site.System backup and restore duties.Asset management including scheduled system refreshes.

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  Ligon Hydraulic Cylinder Group

  Jan 2011 - Mar 2019

  Management of infrastructure at multiple locations.iSeries Migration from local data center to cloud.Eliminated tape backups.Management of Microsoft Hyper-V environment.Management of StarWind clusters.Management of DataCore cluster.Active Directory management. Computer refresh management.Maintenance of Active Directory users and computers.Network support.CAD installation and license management.

  • Systems Administrator

    Oct 2016 - Mar 2019

  • Senior Network Support Specialist

    Jan 2011 - Oct 2016
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  RSM US LLP

  Mar 2019 - now

  • Supervisor | Technology Consulting & Managed IT Services

    Aug 2022 - now

  • Infrastructure Senior Associate

    Mar 2019 - Jul 2022