Nathan Scheidler

Experience

• 

  NAS computer Services

  Jun 2005 - Jul 2007

  Computer Technician

  Building and repairing computers, accompanying other employees on service calls, and staffing the shop (answering calls, running the cash register, and assisting customers.)

• 

  Messiah College

  Sept 2008 - Aug 2011

  Designing and implementing sound, AV, and lighting equipment for concerts, conferences, and business meetings, assisting with conference guest check in, responding to conference guest phone calls, minor computer repair. Repairing computers, Maintaining, Upgrading, and Repairing lab computers, working with Novell,

  • Sound/Lighting Engineer and Conference Host

    May 2009 - Aug 2011

  • Computer Technician/ Intern

    Sept 2008 - May 2011
• 

  Computer Aid, Inc.

  Mar 2010 - Sept 2010

  Software Development Intern

  Complete ASP.NET, SQL, and C#/ VB training materials, Assist in maintaining, testing, and updating code on current web projects

• 

  Holy Spirit Hospital

  Aug 2011 - Dec 2011

  IT Intern

  Repairing computers, Replacing broken hardware, Imaging and replacing out-dated computers, Working with Active Directory to manage computers and users.

• 

  Halifax Area School District

  Dec 2011 - Aug 2013

  IT Support Technician

  Repairing computers, replacing broken hardware, imaging and replacing out-dated computers, Working with Active Directory to manage computers and users, Regulating and filtering web content, Maintaining the network infrastructure. Upgrading to Cisco APs, Routers, and Phones

• 

  Susquenita School District

  Aug 2013 - Dec 2015

  IT Technician

  PIMS co-administrator, Meraki Management, Managing a 1 to 1 iPad initiative, Repairing iPads, PIMS uploads, Managing laptops carts, Teacher training, Repairing computers, replacing broken hardware, imaging and replacing out-dated computers, Working with Active Directory to manage computers and users, Regulating and filtering web content, Maintaining the network infrastructure.

• 

  HACC, Central Pennsylvania's Community College

  Jan 2016 - Mar 2017

  User Support Technician

  JAMF system administrator, Tier 2 helpdesk support for Mac OSX, Coordinate and/or perform software installations, diagnostics, and repair for multiple assigned labs. Coordinate Software Installation for faculty, staff, and students. Answer helpdesk phone calls and troubleshoot or escalate issues.

• 

  Michael Baker International

  Apr 2017 - Feb 2020

  Onsite support and administration for 5 office locations. Remote support for 3,000+ users. Founder and lead for IT Think Tank, Apple Business Manager administrator, co-manager MS Intune, MS Teams implementation team, repairing and upgrading computers, answer helpdesk phone and handle tickets submitted to helpdesk

  • System Administrator

    Jan 2020 - Feb 2020

  • Information Technology Support Specialist

    Apr 2017 - Jan 2020
• 

  The Hershey Company

  Feb 2020 - now

  Led the innovation and design of new, multi-disciplinary security solutions while managing a small team of Senior Engineers specializing in key areas such as Endpoint Detection and Response (EDR), Cloud and Container Security, Secure by Design, Operational Technology (OT), and vulnerability management. Drove the research, assessment, and continuous improvement of security solutions across these domains. Worked closely with customers and partners to understand requirements, enabling them to design, build, and secure technical solutions effectively. Led the strategic implementation of security standards in alignment with organizational security policies, ensuring that security was integrated at every phase of development. Trained and mentored Security Engineers to collaborate with security administrators, ensuring the effective monitoring and maintenance of security solutions across the enterprise. Show less Provide governance and assist business users in leveraging Enterprise Mobility. Be the technical expert in Enterprise Mobility, enable mobile device security, and provide 3rd-level support and management for mobile platforms. Assist in implementing robust security measures to protect endpoint devices across the organization. Ensure compliance with industry standards and benchmarks, as well as regulatory requirements, through proactive monitoring and enforcement of security policies. Implementing security controls and best practices to secure modern IT environments and applications deployed in the cloud.Technical expert for JAMF Pro, Microsoft Endpoint Manager (Intune), Mac OS, Android, iOS, Hololens, and Kiosk devices across the globe. Show less

  • Staff Security Engineer

    May 2024 - now

  • Lead Analyst Client Infrastructure

    Sept 2022 - May 2024

  • Client Infrastructure Analyst

    Feb 2020 - Sept 2022