Alex Khaliq

Experience

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  Kenneth Cole Productions

  Apr 2012 - Sept 2014

  Assistant Store Manager

  ● Managed and motivated a small staff of sales associates and supervisors to ensure exceptional and personal customer service. ● Rebuilt store operation procedures to increase time efficiency, allowing more time for establishing client relationships and pursuing sales quotas. ● Trained, coached, and directed a sales team to surpass company sales and KPI quotas, and lead the team to be the #2 ranked store for the 2013 year.● Delivered increases in KPI performance across the board by utilizing creative problem solving to alter, adjust and improve business practices.● Finished the 2014 business year as the #1 store in the company by driving sales and exceeding every monthly quota for the 2014 year. Show less

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  Reno Bighorns

  Oct 2013 - Mar 2014

  Digital Marketing Intern

  ● Created in-game promotions to drive an increase of ticket sales among local businesses for the 2013 season. ● Managed the real-time entry of game data to utilize in updating the team website after each game.● Increased proficiency in Adobe software by assisting in the creation of various in-game media and promotional flyers.

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  Enterprise Rent-A-Car

  Feb 2015 - Mar 2016

  Account Specialist

  • Delivered exceptional customer service scores that consistently exceeded company average to maintain customer loyalty. • Generated new business and growth by actively marketing and signing an average of six new accounts per month. • Qualified as the #1 salesperson in Nevada by generating the highest revenue in various categories of measurement. • Managed a portfolio of top tier accounts which generated over 50% of the branch's revenue per quarter.

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  TEKsystems

  Mar 2016 - Sept 2019

  • Engaged with local government agencies and departments to define and establish staffing and services needs within IT skillsets that include Applications, Network Infrastructure, Telecommunications, and End User Support. • Managed a team of recruiters and associates to ensure efficient delivery of high-quality candidates.• Communicated with local CTOs, CIOs, IT Managers, and Hiring Managers to uncover business challenges and gather key information in regards to their business and technology requirements, budget, project timeline, and workforce planning. • Responsible for sourcing, qualifying, pre-screening, and placing IT professionals into temporary and permanent career opportunities. Show less • Created and executed strategies to gain account intelligence and develop business with new and existing clients• Provided customer service and relevant industry knowledge to current consultants and clients• Generated sales leads, cold-called prospective clients and set client meetings• Understood client business and IT initiatives, as well as their specific technical and cultural environments to provide proactive workforce planning• Prepared and delivered effective proposals to clients• Partnered with assigned recruiter(s) to effectively manage pipeline, activity and goals Show less • Worked with local companies to establish business needs, and staff for application, infrastructure, communications and end user support.• Located, qualified and placed technology professionals into contract employment opportunities.• Sourced, screened and interviewed candidates for positions ranging from Senior Program/IT Managers, Application Developers, to Personal Computer Technicians.• Negotiated salaries, benefits and contract terms.• Developed ongoing partnerships with Associations, User-Groups, Trade Schools, and organizations made up of Technology Professionals.• Served as the local Subject Matter Expert for specific Application and Network Infrastructure technologies, skill sets and related services Show less

  • Account Manager - Government Services

    Oct 2018 - Sept 2019

  • Account Manager - Applications

    Mar 2017 - Oct 2018

  • Technical Recruiter - Applications

    Mar 2016 - Mar 2017
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  Rehearsal

  Sept 2019 - Sept 2021

  Rehearsal is a best-in-class video-based practice and coaching platform, giving teams a safe place to practice sales and communication skills, receive coaching, and collaborate with others. Used by some of the world’s most recognizable companies such as Capital One, Accenture, Honeywell, Paychex, Harvard Business Publishing, and more, Rehearsal is a powerful alternative to traditional training.

  • Account Executive

    Mar 2020 - Sept 2021

  • Business Development Representative

    Sept 2019 - Mar 2020
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  University of Nevada, Reno

  Sept 2021 - Sept 2022

  HR Systems Analyst

  • Subject Matter Expert for Workday supporting 11,000+ Employees and Contingent Workers. Managed the Workday HR Help Desk and provided end-user support via TeamDynamix ticketing system. Resolved issues via email, phone calls, and in-person or virtual meetings (Zoom, MS Teams). • Completed operation of Workday HCM tasks such as: supervisory organization creation, security role assignments, compensation changes, benefits enrollments, and EIB uploads. Maintained data integrity for new hires and cleaned inconsistent or errant employee data. • Served as the liaison between IT and HR departments, and collaborated with stakeholders within NSHE (TMCC, UNLV, GBC, etc.) to review and improve standards and business processes across Workday tenants.• Developed and managed the UNR HR Services Catalog in TeamDynamix. Published and reviewed Workday Knowledge Base articles, updated content, and responded to feedback. Maintained content in accordance with ADA Title 2 standards. • Supported the planning for new Workday releases and changes by anticipating user needs and developing appropriate resources and responses. Demoed new features, recorded training videos, and communicated changes as needed. Utilized Workday Community to review upcoming changes and to also research and resolve Workday issues beyond basic troubleshooting.• Operated as the System Administrator for other human resource systems which included: OnBase, and Ester (HR Training Catalog).• Served as the Interim Retirement and Benefit Specialist for all of Business Center North. Show less

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  Komodo Health

  Sept 2022 - Jun 2024

  HRIS Systems Analyst

  • Serve as HCM Subject Matter Expert for post go-live support and system administration of Workday HCM areas including: Benefits, Absence, Compensation, Payroll, and more. • Create and maintain Business Processes in Workday; edit BP Definition steps, edit BP Security Groups, maintain and create standard and custom BP Notifications. • Create and distribute Custom Reports to provide insight and better support Departments, Executives, and Business Leaders to make data-driven decisions. • Maintain and assign HCM Security Roles to ensure Employees and Managers have the proper security access and visibility where needed. • Build and publish internal Workday SOPs and User Guides to support a user population of 1000 Employees and Contractors. • Create and upload EIB Integrations to accurately reflect current and historical compensation changes, spot bonuses, job history, and ensure accurate data across the organization. • Create new Benefit Plans, Groups, Eligibility Rules, and Passive Events. Show less

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  Nevada System of Higher Education

  Jun 2024 - now

  Business Analyst - HCM