Amit Ganguly

Experience

• 

  British Airways

  Aug 1997 - Jan 2006

  Supplier Management, Flight Planning,Aircraft Load Planning,Punctuality Management,Performance Appraisals for the team.

  • Customer Service Supervisor

    Jan 2001 - Jan 2006

  • Finance Assistant

    Aug 1997 - Dec 2000
• 

  British Airways

  Jan 2007 - May 2016

  • Turnaround Manager

    Apr 2009 - May 2016

  • Turnaround Co-Ordinator

    Jan 2007 - Apr 2009
• 

  Etihad Airways

  Jun 2016 - Aug 2022

  Airport Manager

  Led the airport operations team at Kolkata, Chennai & Dhaka while based at Kolkata initially and then moved to Chennai in February 2021. Achieved "Exceeds" twice in annual appraisal of 2018 & 2021. Star of the Month for Dhaka station set-up and improving Chennai station performance globally to number one best performing station. Specialize in staff management,, Safety audits & Guest Statisfaction Enhancement.

• 

  Taylor Logistics Pvt. Ltd.

  Apr 2023 - Sept 2023

  Manager Cargo Sales - Eastern Region

  •To understand & learn the challenging and exciting business of logistics I joined TT Group – Taylor Logistics Pvt Ltd (GSSA of Silk Way West Airlines www.silkwaywest.com/ ) in 2023. I lead its business in Eastern India.•My responsibility includes market research to identify selling possibilities and evaluate customer needs.•Identify revenue opportunities and develop appropriate measures to exploit these opportunities in all relevant segments.•Deliver excellent customer service by actively engaging with all IATA Cargo agents on a daily basis.•Visit & evaluate needs of cargo air agents to promote products and services.•Strategize and focus on achieving company’s goals and business plan. Show less

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  CelebiNAS Airport Services India Pvt. Ltd.

  Aug 2024 - now

  Operations Manager, Mumbai

  In-charge of Airport Operations at Chhatrapati Shivaji Maharaj International Airport, Mumbai.