Talk to sales Try for Free
Jessica Mann

Jessica Mann

Fraud Detection Coordiantor

Followers of Jessica Mann54 followers
location of Jessica MannGreater Richmond Region

Connect with Jessica Mann to Send Message

Connect

Connect with Jessica Mann to Send Message

Connect

  • Timeline

  • About me

    Principal Process Coordinator

  • Education

    • John Tyler Community College

      2012 - 2013
      Courses towards Associates in Science

  • Experience

    • Capital One

      Mar 2018 - Jun 2019
      Fraud Detection Coordiantor

    • Capital One

      Jun 2021 - now

      • Process Coordinator in Horizontal Ops

        Nov 2021 - now

      • Network Management & Command Center

        Jun 2021 - Jan 2022

  • Licenses & Certifications

    • Business Process Management

      Capital One
      Sept 2021

  • Honors & Awards

    • Awarded to Jessica Mann
      Surprise and Delight Story of the Month Quiana Fleming Jul 2018 When I made the call to a customer about her declined charge, she was telling me about her family situation. We had built such a great rapport that I sent her a digital picture to have something to store her memories on. The customer called back in to thank me for my kindness and to tell me she will never get it.
    • Awarded to Jessica Mann
      MVA Jill Crabtree While on Jill's team, I was voted as most valued associate on her team.
    • Awarded to Jessica Mann
      ROAR Jill Crabtree I received the ROAR award for being in the top 10 percent of my department.