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Alina Zjakina

Alina Zjakina

Administrator

Followers of Alina Zjakina181 followers
location of Alina ZjakinaBerlin Metropolitan Area

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  • Timeline

  • About me

    Collection Officer at Ferratum Group

  • Education

    • Transporta un Sakaru Instituts

      2014 - 2016
      Bachelor's degree Business Administration and Management, General

  • Experience

    • LNK Group

      Jul 2016 - Oct 2017
      Administrator

      - Customer service;- Coordinating incoming calls;- Processing of postal items;- Work with office equipment;- Daily office work provision.

    • Norstat Group

      Mar 2017 - Oct 2017
      Telephone Interviewer

      - Telephone interviewing of respondents;- Communication with respondents;- Data input/entry.

    • Ferratum Group

      Oct 2017 - now
      Collection Officer

      - Phone calls and e-mails to customers that are past due;- Negotiating and motivating customers to repay their debts; - Interview reasons for delays in payments;- Establishing agreements on debt payments;- Constant monitoring of payment agreements;- Finding and updating data to debtors (skip tracing);- Registering in computer programs Collections activities.

  • Licenses & Certifications