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Paula Marques

Paula Marques

Audit Intern

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  • Timeline

  • About me

    Jr Marketing Operations Manager at VML MAP

  • Education

    • Kaplan International Colleges

      2012 - 2012
      Advanced Certificate English

      Five weeks at Kaplan International Colleges in New York City focused on improving English skills.

    • FACAMP - Faculdades de Campinas

      2010 - 2013
      Bachelor of Business Administration - BBA Business Administration and Management, General

    • NOVA IMS Information management school

      2018 - 2019
      Postgraduate Digital Marketing & Analytics 17.5

      • Consumer Behavior Insights; • Customer Relationship Management Systems;• Digital Analytics;• Marketing Engineering;• Digital Marketing;• Strategic Marketing;• Search Engine Marketing;• Social Media Analytics.

    • NOVA IMS Information management school

      2019 - 2022
      Master's degree Information Management with a specialization in Marketing Intelligence

      • Brand Management;• Data Science for Marketing (Python);• Experimental Design;• Market Research.

  • Experience

    • 3M

      Jan 2013 - Dec 2013
      Audit Intern

      • Audits of the subsidiaries in South America, through analysis of support documentation, tests execution and reporting aiming the adequacy of the company's internal controls;• Performance of administrative tasks, including scheduling meetings and drafting of minutes;• Company interns’ training regarding the importance of the internal audit.

    • Imagem Foto e Ótica

      Mar 2014 - Aug 2018
      Administrative Professional

      • Support on defining strategies for customer acquisition and retention;• Customer service and sales in photographic sector;• Participation in managerial meetings and support for decision-making;• Teams supervision and support;• Organization and control of the inventory;• Organization of the shop window;• Performance of administrative tasks;• Elaboration of internal control reports.

    • Wunderman Thompson MAP

      Aug 2020 - Jan 2024

      • Coordination of email marketing campaigns for 19 European markets across two offices for a global client• Team management of +20 campaign specialists, assigning and aligning on tasks by priority • Maintaining a strong client-agency relationship, ensuring satisfaction and lowest error rate• Daily communication with client and other stakeholders • Validation of campaign briefs• Identification and reporting of potential issues before campaign dispatch• Elaboration of daily capacity forecast • Evaluation of campaign tickets• Support on campaign volume forecasts and item audit• Elaboration of error reports Show less

      • Jr Marketing Operations Manager

        Mar 2023 - Jan 2024

      • Producer

        Aug 2022 - Mar 2023

      • Campaign Coordinator

        Jun 2021 - Aug 2022

      • Campaign Specialist

        Aug 2020 - Jun 2021

    • VML MAP

      Jan 2024 - now
      Jr Marketing Operations Manager

  • Licenses & Certifications