
Lenaya Bailes

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About me
Residential Portfolio Manager & Housing Professional
Education

San Diego State University
2015 - 2019Bachelors of Science - BS Business Administration and Management, GeneralCareer Related Coursework:• Human Resource Management• Fundamentals of Finance• Ethical Decision Making in Business• Business Ethics and Corporate Governance• Multinational Business and Company Management• Statistical Analysis for Business
Experience

R&V Management
Jul 2017 - Dec 2020• Onsite management of residential housing portfolios of up to 412 units• Schedule, walk, and inspect repairs of units, projects, and property developments• Monitor vendor performance to ensure compliance and standards are being met• Daily supervision of up to 8 employees (Leasing, Maintenance, Porters)• Troubleshoot and resolve problems/emergencies effectively • Financial management, administration, & general oversight of resident services• Marketing/Sales studies, development, and implementation • Maintain physical condition and appearance of property/operation of facilities.• Respond to resident issues efficiently with high level of customer service
Assistant Community Manager
Jun 2018 - Dec 2020Sales and Leasing Consultant
Jul 2017 - Jun 2018

Cameron Brothers
Dec 2020 - nowCommunity ManagerOversight and Full Management of Residential Housing Portfolios • Lead and Facilitated the creation, testing, and roll out of: - Property Wide Parking Program with new revenue - Renter's Insurance Program implementation - CRM, Reporting, and Documentation Updates - Portfolio Wide Maintenance App + Training • Implementation of various business functions and strategies to operate and lead multiple teams• Income and Expense Management (Invoices, PO/WO, Deposit Accounting, Bids, Variance/Budgeting, Delinquency, Collections, Resident Ledgers, Legal, COVID Hardship, Housing/Low Income)• Continued success in meeting minimum occupancy rates, driving sales goals & increasing rent growth• Draft, prepare, and audit all business related documents (Files, Notices, Contracts, Spreadsheets, Newsletters, Stipulations, Tenant Relations, Announcements, and more)• Assist, train, and interact with staff, tenants, vendors, management, and ownership• Operations support and leadership with implementation of new technology, systems, and processes• Management of large construction projects, large loss emergencies, upgrades, and renovations• Maintenance supervision of daily tasks, large projects, and unit turns Show less

Acropolis Enterprise Inc.
Aug 2022 - nowRealtorMy name is Lenaya Bailes! I’m a real estate agent, investor, and property manager in the Greater San Diego, CA area; providing home-buyers and sellers with professional, responsive, and attentive real estate services.Want an agent who listens to what you really want in a home? Need an agent who knows how to effectively market your home so it sells? Give me a call! I'm eager to help and would love to talk to you! Lenaya Bailes | Realtor📱(619)871-7828Lenaya@livingwithlenaya.comDRE#02124717 | Acropolis Enterprise Inc. Show less
Licenses & Certifications

Real Estate Agent
State of CaliforniaNov 2020
Notary Public
California Secretary of StateApr 2021
Honors & Awards
- Awarded to Lenaya BailesBest and Brightest in the Industry - 20 in Their Twenties Class of 2021 National Apartment Association Mar 2021 NAA's 20 in Their Twenties celebrates the best and brightest in the rental housing industry. They are individuals who are 29 years or younger that have made great professional achievements in their career and have the potential to go far.
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