Susan Ciccarelli

Experience

• 

  Equitable Life

  Oct 1976 - Apr 1984

  Claims Approver turned Trainer

  For 1.5 years I was a health claims approver in Charlotte, NC. In 1978 I moved to the home office in NYC to work on the project team for computerizing their health claims benefits process. After helping write the training materials I traveled for 3 years teaching claims approvers in the various offices how to use the new system.My last 2 years with Equitable I spent as the sole trainer for their new Personnel Management Information system.

• 

  Texas Christian University

  Sept 1984 - Dec 1989

  Director of Development Information Services

  Managed the Development Information Services department which receipted gifts, tracked alumni and donor data, produced direct mail solicitations and reports for directors, worked with the computer center on system upgrades.

• 

  NC School of Science and Math

  Jan 1990 - Jan 1996

  Consultant

  Worked in the Development Department part-time over a period of 6 years. Major tasks included maintaining alumni data, donor data, reports for directors, and working with computer center on system changes.

• 

  Cary Family YMCA

  Jan 1999 - Jan 2005

  Customer Service Representative

  Registered people for programs at the Y, toured prospective members around the facility, phone work. For 3 years I also taught in the YMCA 3 year-old Lightning Bug preschool program.

• 

  Berkshire Hathaway HomeServices YSU Realty

  Aug 2005 - now

  Residential Real Estate Broker, REALTOR

  As a residential real estate agent working in the Triangle, my area of expertise is southwest Wake county including Cary, Apex, Morrisville, and Holly Springs. I offer my knowledge, advice, enthusiasm, and honesty to assist my clients with their real estate needs. I love my job and enjoy staying in touch with clients long after the transaction has closed.

• 

  Real Estate

  Jul 2019 - now

  Retired