Engr. Muhammad Zohaib Hassan M.S, MBA, PMP, PMI-ACP

Experience

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  KASB Services Limited

  Aug 2009 - Aug 2009

  Internee Network Assistant.

  Completed 2 week internship in KASB Services Limited as Internee Network Assistant.

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  PIA

  Dec 2009 - Jan 2010

  Internship Program INTERNEE
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  Ecommerce Gateway Pakistan (Pvt) Ltd.

  Jan 2010 - Jan 2011

  TASK OFFICER
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  HBL Technology Services Limited

  Jan 2011 - Feb 2011

  Internee for Networking

  Completed 4 week internship in HBL Technology Services Limited as Internee for Networking.

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  Qazi Electronics(Myson Engineering Systems project)

  Jul 2011 - Aug 2011

  Internee

  8 week internship program of Qazi Electronics for Myson Engineering Systems in which I experienced major network elements supported like BTS, Gemini interface of NSN technology activities and operational activity on LMT software.

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  Magsnet Limited

  Sept 2011 - Nov 2011

  NOC Support Engineer

  -Resolve issues related to MAGSNET Services including Technical Support, Virtual office, Web Develpoment, Web Hosting, Domain Registration.-Provide data and analytical tools to MAGSNET clients.-Manage the overnight operation of a 24x7 Network Operations Center.- Postfix & Apache.-Working closely with other technology and business departments in understanding and resolving operational issues.-Ensure Network synchronization connectivity and troubleshooting.

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  PTCL Contact Centre

  Dec 2011 - Mar 2012

  Technical Support Engineer

  Worked with PTCL (Pakistan Telecommunication Company Limited) as a Technical Support Engineer.- Technical Support to PTCL ADSL, IPTV Technology users.-Worked on CMS (Complaint Management System)-Working on IBM Supported Siebel's CRM (Customer relationship management).-Hands on ZTE's B&CC (Billing & Customer Care)

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  PTCL (Dedicated Department)

  Apr 2012 - Jun 2012

  Technical Support Analyst

  Associated with PTCL (Pakistan Telecommunication Company Limited) Dedicated Department as a Technical Support Analyst and back up Trainer.-Facilitated and keep updated customers via email/call from the beginning up till the resolution of technical complaints and provide prompt, effective resolution to meet customer’s expectations.-Technical Support to PTCL ADSL, DSL, Evdo, IPTV Technology users.-Hands on ZTE's B&CC (Billing & Customer Care)-Soft skills training to new hired Technical Support Engineers. Show less

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  Fiberlink Pvt. Ltd.

  Sept 2012 - Aug 2014

  • Vivacious Part of 24*7*365 Core Network Team.• Cisco 7200/4500/3500/3400/3700/3800.• Maipu S 4200/S 3900/S 3100.• Making a proactive approach towards smooth operation and maintenance of Core Network.• Experiencing VLANs/VPNs/GRE TUNNELs/VTP/STP/MSTP.• Supported all aspects of core infra-structure including layer 2 and IP routing architectures.• IP & Metro Core Infrastructure Planning, Installation, Maneuvers and up gradation.• Planning/Designing/Implementation of Network POPs.• Researching and Testing new Network Management and integration techniques and tools. Show less - Troubleshoot & Resolve L 2 and L 3circuit issue. (STP, MSTP, VLAN/inter VLAN)- Client’s Configuration on Metro Switches and routers.-Management, speed, authentication matters, IP allocations on Router.-Responsible to solve switching issues.-Network’s Ring, Monitoring, Maintenance and Configuration.-Provide Support to the Media issues & provide technical support to the field staff and customer care staff. -Monitoring Downtime & their causes and provide solution through different NMS tools.-Responsible for updating Clients Database & Technical Data sheets. -Managing network operations to include: troubleshooting connectivity problems; Installing, Configuration & maintaining and switches. Show less

  • Team Lead Network Operations

    Sept 2013 - Aug 2014

  • Network Engineer

    Sept 2012 - Aug 2013
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  Nexus Telecom

  Sept 2014 - Jun 2017

  Executive Engineer

  Installation, configuration and commissioning of Nexus Hardware & Software. Interact with different operators for resolution of network related issues. Grey detection and inbound / outbound roaming related issues

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  ACE International

  Jul 2017 - Aug 2020

   Regular customer interaction to provide strategic consultancy and create end to end customer specific solutions. Procurement of material and services from locally & internationally. Solicit and build new business relationships with corporate customers. Monitor R&D team during delivery of the project for Site Survey/Preparation, installations and acceptance till completion of the project. Performing complete procurement / contracting activities including service sourcing, tendering, performing competitive evaluation & analysis. Procurement of bid documents and handling all issues. Kick off Sales process for bid preparation and bid Submission. Improve penetration in the existing targeted segments and identify/explore new potential markets. Preparing project schedule and progress reports. Preparing Compliance for new RFPs and provide technical solution documents. Show less

  • Senior Technical & Business Analyst

    Jan 2019 - Aug 2020

  • Senior Manager Technical

    Jul 2017 - Dec 2018
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  INCEPTION TECH (Pvt.) LTD

  Sept 2020 - now

  Director & Chief Executive

  The System Integrator

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  Karachi Residency

  Jan 2022 - now

  Co-Founder

  Assignments on Health, Education & Social Issues

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  Rotary International

  Jul 2022 - now

  Distrct 3271 Member- 11500765
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  Government of Sindh

  Nov 2023 - now

  Board Member

  Institute Management Committee (STEVTA)