Ankit Chugh

Experience

• 

  InterGlobe Enterprises

  Feb 2014 - Feb 2015

  Process Associate

  > Responsible for website monitoring regarding ongoing sales for international countries> Responsible for generating Weekly/Monthly/Quarterly/Yearly reports for clients> Responsible to tap vital website points at regular intervals for capturing sales> Analyzing RCA and Errors on the server to trigger sales> Responsible to escalate the level 2 ticketing over Citrix> Preparing meeting agenda and capturing the meeting minutes for weekly calls with clients

• 

  SunTec India

  Feb 2015 - Sept 2021

  > Responsible for the full account management of over 220+ clients throughout the Public Relations, Marketing, and Social Media industries.> Managing and coordinating client account initiatives including marketing initiatives, team handling, project management, process improvement,workflow management and operations.> Hosting troubleshooting, training, and webinars on updated Go to Meetings functionality for executives, client stakeholders, once sta, clinicians reportingprogress, and forecasting future action plans for the business.> Coordinating company resources and implementing strategies or client development.> Responsible for planning, organizing, and controlling all activities associated with the design, development, implementation, maintenance, and supportof all clients.> Assign responsibilities to Team Leads /direct reports/project team members, providing them with the direction and confidence to deliver results.> Managing Team for data processing activities and monitoring the quantitative and qualitative result that is to be achieved.> Deep dive analysis of client’s business using tools like Power BI in order to figure out possible ways to increase revenue> Act as a mentor to the team and give comfort to discuss the concerns without hesitation thus ensuring smooth coordination and a sense ofresponsibility.> Interdepartmental coordination for people, training, software, systems, etc. Show less Project Objective: Develop a MDB Management tool for a Sales Management Company i.e. Interlynx Systems LLC. The client/customer wanted to move from existing D&B toolto new develop its own tool with additional capabilities.Key Responsibilities:Identified the stakeholders, capture their need and expectations.Analyzed the existing D&B tool to get agreed with the project goals and objectives with stakeholders and sponsors.Performed the high level budget estimation for project and its schedule.Conducted brainstorming sessions with the customer team and stakeholders to collect requirements.Defined the roles and responsibilities (RACI) charts to assign responsibilities to the team.Distributed the project information to stakeholders according to the communication plan.Measured overall project performance by evaluating variances on schedule, quality and cost baselines on a bi-weekly basis.Final product had been deployed at customer's site and obtained the formal sign-off & acceptance of project product from customer.Project Objective: Develop a automated platform to get migrated from manual Lead/Quote management process. The customer wanted to move from manual process of searching company's data from database and generating leads to the automated platform system in which multiple records will be searched in a one go from DB and routed automatically based upon routing rules.Key Responsibilities:Identified the key stakeholders, captured their influence and expectations from the project.Developed detailed Project scope, estimated time, cost and resource requirements with the help of team.Breakdown project work into smaller deliverables to create work packages and assigned them to the team for developing the automated lead management platform.Weekly performance reports were prepared and shared with the stakeholders.The final product was demonstrated to the customer and other stakeholders to get final approval from them for production release. Show less > Manage data quality of various research projects and build/manage multiple in-house databases to compile past and current research data.> Provide support at various steps of large-scale team projects including quality assurance of survey programming, data collection, comment coding, and report production.> Cleanse and manage project data files to allow historical tracking and cross-BU comparison.> Assist new product development research projects including questionnaire development, conjoint study programming, and report creation> Get involved in other research efforts by providing qualitative research summaries> Contribute to establishing Market Insights and Analytics teams best-practices and standard work> Knowledge of collection and analysis of complex data sets> Knowledge in synthesizing data into actionable information and related implications> Knowledge of on-line data collection/ desktop research> Develop realistic plans, action steps, and timetables for projects and assignments> Coordinate work with other groups (other depts. and agencies/contractors, peers)> Handle multiple demands and competing priorities> Track and prioritize projects, documenting projects via an established traffic report> Keep others up to date with information> Skilled at effective communications at both technical and leadership levels. Skills must include good interpersonal skills, as well as written and verbal communication skills, and ability to understand information and ideas as presented.> Skill in developing and delivering effective presentations Show less

  • Assistant Manager

    May 2017 - Sept 2021

  • Junior Project Manager

    Feb 2016 - Apr 2017

  • Account Manager

    Feb 2015 - Mar 2016
• 

  Aristocrat Gaming

  Sept 2021 - now

  Work on execution of ATF (Vendor) contract and its commercial & Quality relatedclauses.Verification of invoices from ATF as per contract, highlighting exceptions and getting closure with ATF.Analysis of data generated from contract execution to provide insights into trends, opportunities, identify risks and track issues.Create and deliver executive reports and dashboards at given frequency using MSExcel and Power BI.Work in project lifecycle model that includes time, cost, quality, resource, communication, procurement, risk management, vendor, stakeholder management & team management.Interaction with Studios, PMOs, Functional Managers and Stakeholders globally on the progress.Manage ATF hardware inventory as a program.Cater to ad hoc data requests and conduct analysis to provide valuable insights to stakeholders.Publish regular and ad-hoc reports from various sources and identify the key lead indicators.Create project/delivery documents using MS Office suite. Show less

  • Assistant Program Manager

    Jan 2023 - now

  • Sr. Project Coordinator

    Sept 2021 - Feb 2023