Chris Mathus

Experience

• 

  JM Family Enterprises

  Feb 2003 - Jun 2006

  • Senior GAP Claims Analyst

    Jun 2005 - Jun 2006

  • Mechanical Claims Analyst

    Feb 2003 - Jun 2005
• 

  Federal-Mogul

  Feb 2007 - Jun 2012

  Product Technical Specialist

  Provided product technical support related to Federal-Mogul Aftermarket parts including brands of Sealed Power, Speed Pro, and FP Diesel Engine Parts, Fel-Pro Gaskets, Champion Spark Plugs, ANCO Wiper blades, Wagner Lighting, and Carter Fuel Pumps. Write product reports (Tech notes) related to product issues or concerns, (example: flaws or fitment issues) for engineering review for correction/containment. Provided product technical training to consumers and part suppliers/distributors.

• 

  Lewis & Clark Community College

  Jan 2012 - May 2012

  Automotive Adjunct Instructor

  Teach and assess student learning outcomes in automotive technology courses. Courses include orientation to auto tech, alignment/suspension/steering/brakes, electrical/heating/air conditioning, transmissions, engine performance & repair, and drive lines. In collaboration with colleagues, responsible for ongoing curriculum evaluation and improvement and maintenance of articulation requirements. Facilitate student internships in automotive technology and other learning outside of the classroom through participation in student activities, college, and community events. Show less

• 

  Hewlett Packard Enterprise

  Jun 2012 - Nov 2015

  Field Service Engineer for General Motors

  Provides on-site dealership support. Travel daily to dealerships to extend vital support and assistance to dealer service personnel in resolution of vehicle related concerns. Responsible for approximately 100 remote dealership sites in multi-state area.

• 

  General Motors

  Nov 2015 - Oct 2018

  Manage entire team of Field Service Engineers for GM's Northeast Region. Manage day to day Service Operations for Northeast Region. Interface with FSE's and dealer service departments to resolve complex vehicle issues. Work as liason between dealership service departments and product engineering. Ensure FSE's business expenses stay within budget. Work with product engineers and design engineers to ensure Serviceability of future GM Products. Review future vehicle designs and suggest design changes to ensure Serviceability. Submit design proposals to reduce anticipated warranty costs related to product design from Serviceability standpoint. Participate in DFMEA meetings to ensure design meets standards.

  • Field Service Engineering Regional Supervisor

    Oct 2016 - Oct 2018

  • Advanced Serviceability of Design Engineer - Mechanical Engineering

    Nov 2015 - Oct 2016
• 

  Hunter Engineering Company

  Nov 2018 - Feb 2020

  Quality Assurance Technician

  Review design and test hardware and software prior to release to ensure quality and functionality. Report "bugs" or issues to responsible engineer and suggest changes to ensure qualified functionality prior to release.

• 

  Ford Motor Company

  Feb 2020 - now

  Field Service Engineer