Katie Patton

Experience

• 

  Waterford Receptions

  May 2013 - Aug 2013

  Intern

  Assisted the Director of Sales and the Catering Sales Manager.Assisted the Head Chef and the Banquet Manager.Communicated directly with clients.Created a "one-stop-shop" portfolio guide for Brides!

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  InterContinental Hotels Group (IHG®)

  Sept 2013 - Feb 2019

  Market Segment: All Corporate & Associations for the West Coast and all U.S. Tour Groups• Q2 2018: Top Sales 100%+ for Individual Performance• Q1 2018: Top Sales 100%+ for Individual Performance• Profitably sell and service private events in over 23,000 square feet of banquet space, achieving and exceeding 100% of individual goal each month and Quarter, year-to-date for 2018.• Travel to West Coast to solicit target accounts in order to further penetrate the existing markets as well as expand the client base to include new, high-return accounts.• Manage two administrative assistants, providing on-going training and discipline as necessary. Show less • Market Segment: Foundations, Government, Tour Series & Leisure/SMERF• Overall 2107 Individual Performance: ~ $4,000,000.00 in Group Rooms Revenue• Q4 2017: Top Sales 100%+ for Individual Performance• Q3 2017: Top Sales 100%+ for Individual Performance• Q2 2017: Top Ten Sales Manager for Individual Performance at 213%• Q1 2017: Top Ten Sales Manager for Individual Performance at 164%• Q4 2016: Top Sales 100%+ for Individual Performance• Q3 2016: Top Sales 100%+ for Individual Performance• Promoted after ~18 months from Executive Meeting Manager• Profitably sell and service private events in over 23,000 square feet of banquet space, achieving and exceeding 100% of individual goal each month and Quarter, year-to-date for 2017.• Research and solicit target accounts in order to further penetrate the existing markets as well as expand the client base to include new, high-return accounts.• Manage two administrative assistants, providing on-going training and discipline as necessary. Show less Market Segment: Corporate, Associations, Government, & Leisure/SMERF-Q2 2016: Top Ten Sales Manager for Individual Performance at 220%-Promoted after ~4 months from Group Rooms Coordinator-Sold and Serviced all Wedding Guestroom blocks, Social Guestroom blocks, and Guestroom blocks-I service Board Meetings (i.e. Breakfast, Lunch, and Breaks)-I service Social Events/Receptions-I interact with Wedding Planners, Meeting Planners, and clients on a daily basis.-I prepare and execute BEOs-I interact with all Hotel employees and departments including, but not limited to: Sales, Catering & Conference Services, Banquets, Food & Beverage, Culinary, Pastry, Stewarding, Receiving, Reservations, Concierge, Guest Relations, and Front Desk. Show less -I report directly to the Director of Sales, the Senior Sales Manager of Corporate and Transient Groups, and the Sales Manager of Associations N-Z, Leisure Groups, Sports and Education market segments.-I Service Rooms Only Social and Wedding Room Blocks.-I deal directly with client once Booking turns Definite for Rooms Only bookings, 25 rooms or less.-I interact with other hotel employees and departments including: Catering, Conference Services, Front Desk, Guest Relations and Reservations-I Interact with hotel clients, guests, vendors, etc.-I use Delphi and Opera systems to track all information. Show less -I report directly to the Director of Sales & Marketing, the Director of Sales, and the Senior Sales Manager of Corporate and Transient Groups.-I merge, generate, and create Contracts, Booking Recaps, and Addendums.-I am the Wedding [Rooms Only] client contact-I deal directly with Wedding Planners once Booking turns Definite-I interact with other hotel employees and departments including: Catering, Conference Services, Front Desk, Guest Relations and Reservations-I Interact with hotel clients, guests, vendors, etc.-I use Delphi and Opera systems to track all information. Show less

  • Group Sales Manager

    Jan 2018 - Feb 2019

  • Group Sales Manager

    Aug 2016 - Jan 2018

  • Executive Meeting Manager

    Jan 2015 - Aug 2016

  • Group Rooms Coordinator

    Sept 2014 - Jan 2015

  • Sales Administrative Assistant

    Sept 2013 - Sept 2014
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  Nauticon Office Solutions

  Mar 2019 - Nov 2019

  Production Specialist

  Xerox Production Sales Representative-B2B Sales / Cold Calling-Created prospective client contact list daily-Connected with prospective clients daily-Networked with prospective clients weekly-Met 100% of my quota for Position/Company

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  Cetrom Information Technology, Inc.

  Apr 2020 - Dec 2020

  Client Success Manager

  Dedicated Account Manager and Service Advocate: available to address account needs and to ensure complete client satisfaction

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  LegacyHouse Title

  Jan 2021 - now

  • Director of Events

    May 2023 - now

  • Settlement Agent & Marketing Manager

    Jan 2021 - May 2023