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Claudia A. Ng

Claudia A. Ng

Tax Officer

Followers of Claudia A. Ng443 followers
location of Claudia A. NgSingapore

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  • Timeline

  • About me

    Brand Marketing | Digital Marketing | Travel Retail | Facebook & Google Certified

  • Education

    • Nanyang Technological University

      2013 - 2016
      Bachelor of Business Administration (B.B.A.) Marketing

      Activities and Societies: Nanyang Business School Convocation Ball, Nanyang Business School Freshmen Orientation Camp, Hall Squash, Hall Badminton, Hall Cheerleading, Hall OCIP • Business Manager Head for Nanyang Business School Convocation Ball Organising Committee (2016); Publicity Sub-Committee (2015)• Group Leader (Sub-Committee) for Nanyang Business School Freshmen Orientation Camp (2014)• Team Captain of Hall 10 Squash (2014), Member of Hall 3 Squash (2013) (1st)• Badminton: Hall 3 (2013) (1st)• Cheerleading: Hall 10 (2014) (2nd) and Hall 3 (2013)• Publications Committee for Hall 3's OCIP (2013)• Winter Exchange: Vietnam National… Show more • Business Manager Head for Nanyang Business School Convocation Ball Organising Committee (2016); Publicity Sub-Committee (2015)• Group Leader (Sub-Committee) for Nanyang Business School Freshmen Orientation Camp (2014)• Team Captain of Hall 10 Squash (2014), Member of Hall 3 Squash (2013) (1st)• Badminton: Hall 3 (2013) (1st)• Cheerleading: Hall 10 (2014) (2nd) and Hall 3 (2013)• Publications Committee for Hall 3's OCIP (2013)• Winter Exchange: Vietnam National University (2015) Show less

    • Anglo-Chinese School (Independent)

      2011 - 2012
      International Baccalaureate

      Activities and Societies: • Squash Team • Environmental Focus Group • National Inter-Schools Squash Championships 'A' Division - 1st Runner-Up (Plate)• Youth for the Environment Day Organising Committee• Participated in the Youth Leaders Conference (2012)• Graduated with an A for Extended Essay in Economics

  • Experience

    • Inland Revenue Authority of Singapore

      Dec 2012 - Feb 2013
      Tax Officer

      • Handled manual assessment of returns for self-employed individuals• Responded to taxpayer enquiries about business income tax and provided assistance to taxpayers on clarification of tax practices, application of tax laws and assessments.

    • Texas Instruments

      May 2015 - Jul 2015
      Marketing Intern (Education Technology Division)

      • Prepared Marketing materials, managed road shows and workshops in schools (AME-SMS Conference 2015), managed customer database, visited customers and did respective follow-ups• Managed the marketing aspects of products• Organised samples, loan units and premiums, while managing school loans of equipment, including basic maintenance

    • Singapore Airlines

      Dec 2016 - Feb 2019
      Cabin Crew

      • Best Trainee (Batch 66/16)• Self Directed Learning English Announcement (Grade E1 - highest grade)• WSET Level 2 Award in Wines and Spirits

    • Firstcom Solutions Pte Ltd

      May 2019 - Feb 2020
      Digital Marketing Executive

    • Cellarmaster Wines Singapore

      Feb 2020 - Jun 2021
      Brand Executive

      • Increased brand market share by identifying new retail (online and offline) opportunities and sales channels• Established good relationship with store buyers, and negotiate for prominent "golden retail zone/area" for promotion displays within existing outlets• Worked closely with Brand Manager to brainstorm marketing strategies, promotions and develop marketing collaterals• Maintained awareness of market trends, competitors’ activities, and feedback from customers and staff, and utilizing information for business improvement• Drove retail excellence through customer service training; product training and in-store activities planning• Organised and conducted Riedel tasting events• Attended to general enquiries relating to brand, including sponsorships and loan glass• Regularly updated Riedel activities on social media (Facebook/Instagram) Show less

    • Lotte Travel Retail Singapore

      Jun 2021 - Jul 2022

      • Conceptualised, planned and executed integrated promotional campaigns and marketing activities for new customers acquisition in key markets to attain sales, conversion and engagement KPIs• Monitor and conduct accurate, detailed and timely reporting & analysis throughout and post campaign period based on sales performance, campaign effectiveness and feedback from activities to tweak existing campaign and for new promotion activities moving forward• Sourced new partnership channels • Brought marketing strategies to fruition to generate footfall at stores Show less

      • Assistant Marketing Manager (Acting)

        Jan 2022 - Jul 2022

      • Marketing Executive

        Jun 2021 - Jul 2022

    • Singapore Airlines

      Jul 2022 - now
      Priority Passenger/Corporate Services Manager

  • Licenses & Certifications

    • WSET Level 2 Award in Wines and Spirits

      WSET — Wine & Spirit Education Trust

    • Facebook Certified Media Buying Professional

      Facebook
      Aug 2019
      View certificate certificate

    • An Exploration of Symmetry (Eligible for NTU Credit)

      Coursera Verified Certificates
      Oct 2015
      View certificate certificate

    • Facebook Certified Media Planning Professional

      Facebook
      Aug 2019
      View certificate certificate

    • Google Analytics Individual Qualification

      Google
      Jun 2020
      View certificate certificate

    • Google Ads Search Certification

      Google
      May 2019

    • Google Analytics Certification

      ClickAcademy Asia
      Jun 2020
      View certificate certificate

    • Content Marketing Certification

      HubSpot Academy
      Jun 2019
      View certificate certificate

  • Volunteer Experience

    • Senggarang Volunteer Mission

      Issued by Wesley Methodist Church on Nov 2009
      Wesley Methodist ChurchAssociated with Claudia A. Ng

    • Windows on the World: Yao An Volunteer Trip

      Issued by Anglo-Chinese School (Independent) on May 2011
      Anglo-Chinese School (Independent)Associated with Claudia A. Ng

    • Cambodia Volunteer Trip

      Issued by Methodist Girls' School (Founded 1887) on Oct 2009
      Methodist Girls' School (Founded 1887)Associated with Claudia A. Ng