
Timeline
About me
Senior Account Manager at EF Education First
Education

University of north carolina at chapel hill
2014 - 2018Bachelor of arts - ba interpersonal and organizational communications
Experience

Workplace options
Oct 2018 - Jun 2019Worklife consultant-Provided services to employees and their families by researching community resources related to health, housing, and social services nationwide -Worked with a team in a fast-paced environment to complete cases through the research and referral of information-Drafted correspondence with clients that included information about all resources that meet their needs, including a VIP-level client with high priority

Telesage, inc.
Oct 2019 - Feb 2020Sales and marketing consultant-Responsible for determining the best strategies to achieve overall sales goals for designated SaaS products outside of their standard research settings in routine clinical care and self-evaluation-Developed and implemented new marketing strategies for specified products -Established a social media presence for TeleSage and documented future ways to engage potential customers

Ef education first
Feb 2020 - now-Trained to improve upon sales growth in a specific territory and responsible for customer service goals-Consulted teachers and administrators on how best incorporate travel into their curriculum -Expected to coordinate and manage long-term accounts for teachers planning travel for their students-Supported teachers and administrators in maintaining and growing successful travel programs
Senior EF Experience Specialist
Aug 2023 - nowAccount Manager
Dec 2021 - Aug 2023Tour Consultant
Feb 2020 - Dec 2021
Licenses & Certifications
- View certificate

Managing your personal finances
LinkedinDec 2020 - View certificate

Communicating with confidence
LinkedinDec 2020 - View certificate

Time management: working from home
LinkedinDec 2020 - View certificate

Difficult conversations: talking about race at work
LinkedinDec 2020 - View certificate

Confronting bias: thriving across our differences
LinkedinDec 2020 - View certificate

Advocating for change in your organization
LinkedinDec 2020 - View certificate

Unconscious bias
LinkedinNov 2020 - View certificate

Driving change and anti-racism
LinkedinDec 2020 - View certificate

Developing your emotional intelligence
LinkedinDec 2020 - View certificate

Inclusive mindset for committed allies
LinkedinDec 2020
Languages
- chChinese
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