Experience

• 

  Kauvery hospital

  Jun 2022 - Mar 2023

  Customer relationship management executive

  Management Associate (Operations) / Floor Incharge (Jul 22 -Mar23) Kauvery Hospitals (Tennur), Tiruchirappalli. Help managers complete daily tasks (e.g. implementing new policies) Understand each department’s (e.g. OPD, Ward, Billing & Finance) daily processesand goals Provide administrative support (e.g. NABH Audit) Get familiar with personnel duties Participate in company’s strategic planning Help managers in evaluating performance (e.g. writing reports, analyzing data) Keep track of Surgical and regular follow-up reports Research ways to increase profitability and lower risk and preparing of SOP Createand give presentations Show less

• 

  Nexus dmc

  Apr 2023 - now

  Customer success executive

  Customer Support Associate (Sales) / Destination Expert. (Apr 23 – Current) Nexus DMC Pvt. Ltd, RMZ Latitude, Bengaluru Achieve forecasted sales goals Manage the sales pipeline and source leads Plan and execute sales activities that will ensure sales growth objectives. Be able to properly demonstrate the features and benefits of Companyinstrumentation to customers. Set demo session with the potential customer to convert Meet customer requirements (responsive, schedule conscious, etc) and maintainrelationship Provide forecasts, reports, marketing intelligence, and information On-board customers and keep the communication alive Contributes to team effort by accomplishing related results as needed  Hands on experience with ERP and CRM systems Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Show less