Experience

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  Platinum wings

  Jan 2011 - Jan 2013

  Technical support engineer

  Implementing information system strategic plan including installing, supporting and maintaining new server hardware and software infrastructure and providing training and technical support for users with varying levels of IT knowledge and competence.

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  Arabian computer company (acc)

  Mar 2013 - Mar 2019

  • Manage servers, storage, and networks for high performance and reliability across 100+ clients.• Design and maintain network infrastructure to ensure strong connectivity for diverse client environments.• Configure and secure Windows Servers, handling updates and ensuring compliance.• Oversee VoIP systems to provide reliable communication solutions for clients.• Manage CCTV systems for effective security monitoring across multiple sites.• Administer VDI to offer secure virtual access for a wide range of users.• Handle backups and replication to ensure data integrity and swift recovery for client systems.• Deliver scalable, customized IT solutions that align with each client's goals and needs. عرض أقل • Design, implement, and manage network infrastructure.• Configure and maintain network security systems.• Troubleshoot and resolve complex issues with systems, applications, and networks.• Implement and maintain voice and data communication systems.• Monitor network performance and analyze data.• Collaborate with teams to create and execute network and telecom solutions.• Develop and update technical documentation.• Participate in on-call rotation for emergency support.• Lead projects to upgrade and expand network and telecom infrastructure. عرض أقل

  • IT Solutions Specialist

    May 2015 - Mar 2019

  • Solution Engineer

    Mar 2013 - Apr 2015
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  Ctc group

  Mar 2019 - now

  Senior it infrastructure engineer

  • Lead network engineers in designing, planning, and implementing security and network technologies.• Coordinate staff, vendors, and equipment across projects, managing budgets, tracking progress, and adjusting resources as needed.• Identify and drive improvements in infrastructure and processes.• Oversee server and application management to ensure seamless performance.• Manage platforms such as EDX, EDR, NGFW, IDS/IPS, Mail Gateways, Workstations, Mobile, Virtual Desktop, and VDI.• Install and configure network hardware, including routers and switches.• Maintain virtualized environments with VMware, Hyper-V, and Nutanix.• Implement security protocols to protect systems from cyber threats.• Troubleshoot network services like TCP/IP, DNS, and DHCP for efficient operations.• Oversee the full system lifecycle, focusing on deployment, maintenance, and improvement.• Develop backup solutions and disaster recovery plans to ensure business continuity. عرض أقل