Experience

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  Axis bank

  May 2015 - now

  Customer service manager

  • RTGS/NEFT Processing & Reporting• Maintenance of Branch expenses• Was headed as clearing incharge. • Handled DD/PO requests.• Fortnightly Reporting to Cluster Head.• Lobby Management• To Generate Leads for Liability Product as well as Third Party Products• Semiannually Income Tax reporting of Form 60/61 • Custodian for Cash Vault and Cheque Drop Boxes• Ensure highest level of Customer Services• Identify Depleting Customer and Control them• Cash Balancing & other cash related activities.• Handled assigned customer portfolio Show less