Experience

• 

  Co-operative banking group limited

  Jan 2010 - Jun 2010

  Customer service advisor
• 

  Manchester united

  Jun 2012 - Jun 2013

  Waitress

  Catered to visitors to the Manchester United ground on match days, dealing with everyday fans to v.i.p guests in various different suites in the ground. my job was to deliver excellent customer service to the grounds visitors from the moment they came till the minute they left and make sure they had the best experience possible,

• 

  Bureau veritas consumer products services

  Aug 2014 - Sept 2014

  Customer service and procurement
• 

  Leeds beckett university

  Sept 2014 - Jul 2017

  • Organized and marketed events for the university in the corporate sector • Worked under my own initiative to do research on potential clients for the company • Worked as a leader and as an assistant on projects for the university • Building and maintaining key relationships with partners, students and stakeholders of the university• Organized and managed the VIP ceremony at Leeds Beckett Graduation 2015 • developed team working skills, interpersonal skills and experience in an office environment • Managed project deadlines and monitored milestones through completion stage. • Cultivated and managed relationships with key clients, vendors and community partners. Reviewed and edited blog posts to guarantee high content quality. • Developed partnerships with local businesses. Show less

  • Events Assistant

    Sept 2015 - Jul 2017

  • Events, Marketing and Partnerships Placement

    Sept 2014 - Aug 2015
• 

  Team spirit event management limited

  Aug 2015 - Aug 2016

  Event staff

  Event staff

• 

  Leeds beckett student union

  Sept 2015 - May 2016

  Administrator

  • Being the first point of contact at the student's union and its advice service • Dealt with complaints, questions and queries which came to the union • Ensuring all stock was monitored and restocked when necessary • Organized, marketed and managed bookings & events for the student's union • Processed financial Variety of admin work for the Events & Marketing Team. Pointed students to relevant information about academic and personal support services available at the University. Show less

• 

  Kurt geiger

  Oct 2016 - Jul 2017

  Sales associate

  • Representing and selling for a luxury brand• Handling stock and visual merchandising• Ensuring both front and back of house standards are maintained. Completed stocking and organizing tasks in assigned sales area. • Recommended merchandise to customers based on their needs and preferences. • Built relationships with customers to increase the likelihood of repeat business.

• 

  Randstad

  Aug 2017 - now

  • Account management for world’s number one recruitment agency for 2018. • Recruiting specialist support workers for students in Higher Education in London• Managing client relationships• Constantly adapted and innovated account management to stay competitive within our sector• Full responsibility of over 800 students support• Completed REC level 3 in recruitment practice• Includes regular travel across the country to meet with clients, candidates and other stakeholders to complete Customer Service and Business reviews• Finance management and resolving old debt Identified and implemented new business Show less

  • Team Manager

    Jan 2023 - now

  • Account Manager

    Jul 2021 - Feb 2023

  • Senior Account Specialist

    Oct 2019 - Jul 2021

  • Account Specialist

    Oct 2018 - Oct 2019

  • Trainee Account Specialist

    Aug 2017 - Oct 2018